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Shatter Ice causing game to freeze


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I will play some matches with my frost deck and use Shatter Ice alot as soon as it happens again ill upload the log but since it doesnt always happen it might take a while.

This happens on all of my PCs not just on one, also i asked a friend of mine and she also has that problem.

 

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So is there anything that can be done to resolve this ? i dont think un- and reinstalling the game will help because it happens on all of my 4 PCs.

ill fiddle arround with the graphics settings and if i find out something ill let you know.

 

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if you wanna try graphics settings, try everything to min first, and if that helps, it might be some setting, but not sure if you can find it 😞 because settings in this game are kind of crazy 😞 most settings do not have direct GUI option, but are disabled /enabled based on combinations of other settings 😞

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  • 4 weeks later...

This Problem is actually pretty common many people have it. I'm not sure if Shatter Ice or just freezing(glyph,coldsnap,maelstrom) causes it. I was just playing with someone who froze alot because he had Shrine of Martyrs and all players in the group had laggin/freezing issues. This is particularly bad on hard maps where you can lose your entire army if you dont constantly pay attention. Changing graphics settings doesnt help. For me this is so bad that i dont really wanna use freezing spells and shatter ice or play with people who do so. I really hope this bug gets solved soon because it can really be game breaking sometimes. 

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  • 2 weeks later...

I have also personally witnessed some freezes when my teammates were playing Frost. Although I have never been able to pinpoint the exact issue to Shatter Ice. How much have you experimented with Frost decks, which do not include Shatter Ice?

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I play frost alot and if my memory serves me right i never had  freezes when me or my teammates were just using Coldsnap Maelstrom and Frost Shard.

It seems to happen more frequently when i cast Shatter Ice right after the units get frozen if i wait 1-2 seconds it happens very rarely.

Also i never had a freeze when Shatter Ice didnt kill the frozen units, or if it just killed one unit.

In conclusion: Most freezes seem to be caused  by many freezing and shattering animations happening at the same time.

 

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@Fimion We are not able to find the source of the issue by prematurely concluding what causes it. I am unable to reproduce this issue at all in the forge. Can you check if the lags occur for you there? Also, can you check if you experience this in replays as well? If yes, please post the replay in question here.

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I can reproduce this problem aswell - commonly happens when freezing units and instantly casting Shatter Ice. Game freezes/fps drop to 0.x for the whole group for about 15-30sec.

It doesn't happen as often when there is a slight delay between freezing and casting Shatter Ice.

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