Multiaccounting regrets, before we have taken any action against it, can be reported to @MrXLink or the Moderation Team on any platform, and may allow you to retain your game access while we delete your alternate accounts and hard-reset your main account. Repeated offenses will still result in penalties and/or loss of access.
I didnt read that but one thing how this happened.
On my Account firstname.lastname@example.org i lost my password and ordered new one. I didnt get any response on that so i tried to create second account on email@example.com but i never acctived it cause of a friend told me that a second account is forbidden.
So why i got a ban maybe casue of that when i never used it to get an advantage of using it ?