Shatter Ice causing game to freeze

[Sylar 15]

10:27 - game lags for ~10 ingame seconds (but can sometiems last ~20s), actual lag time during gameplay felt shorter, Bozzah confirmed it happened to him as well.

2 Maelstroms were used at 10:21 and 10:23, at Urzach camp I was attacking, looks like it starts at the moment a Twilight Treefiend and Hag die at that camp.

Reproducible in replay 9 out of 10 times, on 2 occasions did not happen after restarting replay, once it did.

Also attached process explorer usage of CPU and GPU, red line marks the start and green the end time of freeze, it was 20 ingame seconds that time.

20220302_215559_GeneratedMap.pmv

[Kubik 309]

I assume you have 4 core CPU @Sylar right?

[Sylar 15]

Yes @Kubik

[gam3over 25]

- Game lag at 17:36 for 20s

- SoW active from teammate

- Maelstrom played from teammate (units freeze at 17:30)

 

I have the feeling that I often have this problem when I play with my notebook. The lag is 80% reproducible in replay. The usage of CPU/CPU, I/O is normal in the replay. 

 

Win11, 21H2

Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz   2.59 GHz

16GB RAM

NVIDIA Quadro P1000

Gam3over_freeze_1736.pmv

[Kubik 309]

@gam3over is one of your CPU cores already at/near 100% when playing replay? (at what replay speed?)

[gam3over 25]

I watched the replay on my computer today and was able to reproduce the freeze.

Watched 4x, 2x with freeze (32x speed)

In the black box is the freeze. The pictures are from my computer and NOT from my notebook

 

Computer

Win10

Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz   4.01 GHz

16GB RAM

NVIDIA GeForce GTX 970

Edited March 7, 2022 by gam3over

[gam3over 25]

Small update:
Today my GPU was at 100% when the game froze. However, when I watch the replay, the GPU is working fine (10%).
I will run the Microsoft programme in the background in the future to get more detailed information.

 

I got this message when I was watching the replay. 

replay_logFile.zip

Edited March 9, 2022 by gam3over

[xaocking 0]

Guys I don't know where I should report this bug. I see here some active, so I try to do it here, Sorry for bad english. When you press Alt+Enter in game it's make some problems when you try to alt+tab. This combination switch window to full screen and it's "work", but it's work wrong.

[PcDocOne 2]

I like play shatter ice together with maelstrom, best thing to knock out archwalker. in 1 of 5-10 games i have also these dammed freezes, and my framerate drops to 0.05 for about 2 minutes the game resume an gametime is accerlated to bring me back to synctime. Often i loose my hole army in this situation. There was a player who dont wanted to play with me, if i have shatter ice in deck, but I experienced in this situation, that other players can repeat there run without having same freeze like me and can finish the map.

Edited January 31 by PcDocOne

[Fundus 18]

If this problem cant be fixed shatter ice should be removed in my opinion. Its so bad for me that i just dont want to play with frost players i usually ask them to change deck or i kick them.

If someone uses shatter ice i usually get multiple 1-2 min freezes per game this is completely broken.

[Hirooo 41]

10 minutes ago, Fundus said:

If this problem cant be fixed shatter ice should be removed in my opinion. Its so bad for me that i just dont want to play with frost players i usually ask them to change deck or i kick them.

If someone uses shatter ice i usually get multiple 1-2 min freezes per game this is completely broken.

Do you also get the freeze when watching the replay?

[Fundus 18]

43 minutes ago, Hirooo said:

Do you also get the freeze when watching the replay?

Yes sometimes i get freezes during replays but usually not at the same time as in game. Sometimes i even get freezes in replays of matches where i had no freezes its very random.