Zyna

@grimblewald Did you manage to solve the issue?

@hujth1 Is this issue fixed?

@chickennoodler Is this still an issue? If yes, can you either try playing in fullscreen at 1366 by 768, or try playing in the windowed mode at 1280x720?

@Tam Hawkins I assume it's still the same, but I'll ask anyways : Has the responsiveness been improved since the last update?

@silverfrost98 We made some changes, can you check if it works now? @Pedro Pazzi This updater doesn't even open for you, correct? Or do you get the error when you press 'Play'? If you get the error when you press 'Play', please also check if it works now.

@rorito97 Could you please send me your Documents/BattleForge/Diag/_log_proxy_latest.org the next time this happens?

I will be able to fix this on the weekend.

@guta67 Could you please confirm this is solved?

@hujth1 We made some changes, could you please try again? ערכנו כמה שינויים, האם תוכל בבקשה לנסות שוב?

@Spaten @kaikaigameur @Ayouk We made some changes, and this might be fixed now. Could you please retest, and if it is not fixed, could you please send me your logs (_log_proxy_latest.log)?

@Legendary_Apocalypse We made some changes and this should be fixed now. Let me know if this problem is still happening.

@CapnCrunch Are you still experiencing that issue since the last update?

@Jaster У тебя все еще есть эта проблема? Do you still have that issue?

@Wildblue We made some changes, can you confirm that this is fixed now?

@Kontroar We made some more changes, can you test if it works now?

@Meineren We fixed this issue. Can you please confirm that it's gone?

No, currently the cross-platform compatibility is planned to be implemented some time after the release.

@Noxgene Hello, could you please make a video of this bug? I'm unable to reproduce it.

This error should be solved.

I told you there's nothing we can do. If you are so certain this can be fixed please suggest a possible solution. As far as I'm aware there's no way to fix this, since we use the Launcher to modify BattleForge so it can connect to our servers. This modification makes the anti-viruses treat out Launcher as a virus. The only thing we can do is to make people aware of this, and to help them with adding the correct exceptions. If you also added an exception for BattleForge in the windows defender then you have a different issue. You'll be able to find the solutions for the most common issues here: https://forum.skylords.eu/index.php?/topic/4207-need-help-check-this-thread-first-clientupdater-troubleshooting/ Your particular error indicates that you need to update your graphics drivers, or that you need to install direct x.

@Wildblue Did you also add an exception for Windows Defender? We changed our Launcher with this update, that's why you need to add the new exception.

This should be fixed by adding "BattleForge.exe" and "Launcher.exe" as exceptions for your anti virus. Please try to edit the "config.json" in your C:\Users\{WindowsUsername}\Documents\BattleForge\ folder. Try changing "fullscreen": false to "fullscreen": true. I hope this fixes the crash.

@Ghostrider You have to add an exception for our files to your anti virus. "To prevent your anti-virus software from quarantining game files every time, you may want to Whitelist your BattleForge folder (create an exception for your antivirus software to skip your BF folder in scans), or at the very least make sure to whitelist Patcher.exe, SkylordsRebornUpdater.exe, Launcher.exe and BattleForge.exe. Don't worry, official updater links will never contain any actual malware. "

@robynson This issue is due to your anti virus. "To prevent your anti-virus software from quarantining game files every time, you may want to Whitelist your BattleForge folder (create an exception for your antivirus software to skip your BF folder in scans), or at the very least make sure to whitelist Patcher.exe, SkylordsRebornUpdater.exe, Launcher.exe and BattleForge.exe. Don't worry, official updater links will never contain any actual malware. "

Your wording was a little bit confusing and I just woke up sorry I didn't really consider the results on virustotal which had some generic "Malicious/Unsafe" to be the same as a virus, but I guess they are. I also really don't know what exactly the Real-Time-Protection of an Anti-Virus will classify the Launcher as, so I would argue there will probably be at least some false positives.