superucer Posted December 18, 2020 Share Posted December 18, 2020 I played open stress test but what if donations are not enough. Can they steal my information or harm my computer ? Is release date means big robbery ? SmartScreen sad "SRInstaller.exe can harm your computer" ? Dallarian likes this Link to comment Share on other sites More sharing options...
Ladadoos Posted December 18, 2020 Share Posted December 18, 2020 Unfortunately the installer is detected as some type of harmful virus, even though it is not. Why it is being marked as a virus is beyond me, and believe me, it is extremely annoying for us considering we've put thousands of hours to make everything work properly and then there are issues like these. We don't do anything harmful and never will. CapnCrunch likes this Link to comment Share on other sites More sharing options...
EranShoval Posted December 18, 2020 Share Posted December 18, 2020 They kept working on this project for 5 years. They have my trust. Besides this game is awesome you don't want to miss out. Link to comment Share on other sites More sharing options...
MrXLink Posted December 18, 2020 Share Posted December 18, 2020 Any unidentified .exe can be flagged by antivirus programs because it's not listed or known to them, and that can awaken some feelings of doubt of course. We're doing everything we can to be as certified and trusted as possible though, but some programs do seem to flag the installer which is something that's really hard to work around Also, regarding data, if it is reassuring to you, we are legally obliged by GDPR to delete any personal information you have provided to us if you request it to be so if you wish to delete your account, so please don't fear. We are not stealing any information nor is our software harmful to your computer, anything related to your computer or account is used strictly for improving the game and maintaining order on the server (bans and strictly game-related stuff). We will never do anything beyond that, and it's all secure Link to comment Share on other sites More sharing options...
LagOps Posted December 18, 2020 Share Posted December 18, 2020 Even if they devs were ever inclined to sell your data - there are not that many players in the game and i doubt that data would even be worth selling. That aside the devs have my full trust in this one. The sheer amount of hours that went into this should speek for themselves. Link to comment Share on other sites More sharing options...
crazykone Posted December 20, 2020 Share Posted December 20, 2020 The notification you receive is also always popping up if a program is not known to your OS. You can change the settings btw. What OS are you on? Link to comment Share on other sites More sharing options...
superucer Posted December 20, 2020 Author Share Posted December 20, 2020 3 hours ago, crazykone said: The notification you receive is also always popping up if a program is not known to your OS. You can change the settings btw. What OS are you on? I do not know what is OS. It is not a problem, I just wanted to ask. Link to comment Share on other sites More sharing options...
Aviat0r Posted December 24, 2020 Share Posted December 24, 2020 OS means Operating System. So your Windows in this case. I can only support all the other statements. We don't and we won't ever steal or sell your data. We don't have any use in that. That our applications are sometimes flagged as virus is pretty unfortunate and we really hate that this happens. But having a certified executable, so to speak signed with a code-signing certificate, also doesn't add more trust into the application. Because every developer can sign his executables by himself. He only needs to buy such a certificate. Besides that it costs a lot of money we don't have right now. Smartscreen is a totally different system. It mostly rates applications depending on download counts and reports by users/anti virus software. However I don't have too much insight there. If you want to know more, you might check out the Microsoft documentation which is one of the best documentations I've seen. If you want to know where our applications do have access to, I suggest using Sysinternals Process Monitor to monitor our applications. Which is actually only the Updater and a proxy which is getting loaded with BattleForge. But monitoring BattleForge means, you're also monitoring EA's code. For the future we at least try to remove the need of administrative permissions for our Updater and therefore also for the game itself. So this will also add some trust to our software in my opinion. Too conclude this I can unfortunately only tell you, that if you don't want or can trust us, the only thing you can do, is to not use our software and therefore not play Skylords Reborn. Pretty sad, but that's the only way. Link to comment Share on other sites More sharing options...
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