giotto997 0 Posted August 9, 2020 Share Posted August 9, 2020 (edited) NAME: Macy DESCRIPTION: The Game Stops Working after pressing the log in button or pressing enter. Like nothing happens. _launcher_log_2020.07.28_52.log _launcher_log_2020.07.28_53.log _launcher_log_2020.07.28_54.log Edited August 10, 2020 by Ladadoos Improved the title so it is easier for other players to find this bug. Quote Link to post Share on other sites
BigSzu 1 Posted August 9, 2020 Share Posted August 9, 2020 Same _log_proxy_latest.log Quote Link to post Share on other sites
macabi 29 Posted August 9, 2020 Share Posted August 9, 2020 (edited) This happens to me too every time. I had to disable McAfee to get to the launcher screen. The game freezes and doesn't launch. In some cases I get an error "Connection Failed" after 30 seconds or so despite the fact that my internet is up and running. You should restore the previous version back until this issue is resolved. Edited August 9, 2020 by macabi more information Quote Link to post Share on other sites
BigSzu 1 Posted August 10, 2020 Share Posted August 10, 2020 Here you have some related error Vexxos likes this Quote Link to post Share on other sites
Wildblue 3 Posted August 10, 2020 Share Posted August 10, 2020 yeah i got the same thing i already asked for help on another fourm Quote Link to post Share on other sites
Dizmo 1 Posted August 10, 2020 Share Posted August 10, 2020 (edited) Hey! Every time after I insert my username and password, while the game loads, I get an error and the game crashes. I added my log and the screenshots _log_proxy_latest.log Thanks in advance! Edited August 10, 2020 by Dizmo Vexxos likes this Quote Link to post Share on other sites
Featured Comment Ladadoos 1084 Posted August 10, 2020 Featured Comment Share Posted August 10, 2020 (edited) Thanks for the report everyone. Can you guys try adding BattleForge.exe and Launcher.exe as an exception to your anti-virus and checking if that fixes it? @Wildblue @BigSzu @giotto997 Edited August 11, 2020 by Ladadoos Vexxos and Zyna like this Quote Link to post Share on other sites
Wildblue 3 Posted August 10, 2020 Share Posted August 10, 2020 Yea that dosent fix it i have norton when look up the game in firewall options its allowing it to run the game worked perfectly fine before the update with no issue Quote Link to post Share on other sites
Zyna 511 Posted August 10, 2020 Share Posted August 10, 2020 @Wildblue Did you also add an exception for Windows Defender? We changed our Launcher with this update, that's why you need to add the new exception. Vexxos likes this Quote Link to post Share on other sites
Wildblue 3 Posted August 10, 2020 Share Posted August 10, 2020 nope wont do it i turn off firewall and window defenders and it wont run at all Vexxos likes this Quote Link to post Share on other sites
BigSzu 1 Posted August 10, 2020 Share Posted August 10, 2020 For me I run some games for like an 1h after update, then it crashed on end game view and now I am stuck with this, so it's not a firewall issue. Quote Link to post Share on other sites
BigSzu 1 Posted August 12, 2020 Share Posted August 12, 2020 Sorry guys, I missed Launcher.exe as an exeption... It worked for me Quote Link to post Share on other sites
Zyna 511 Posted August 12, 2020 Share Posted August 12, 2020 This error should be solved. Quote Link to post Share on other sites
DDrazard 14 Posted August 15, 2020 Share Posted August 15, 2020 I still have it tho. I will test more but from now... I still have it. Ok. I resolved it. All what I had to do is add a special permission to my anti-virus program. Apparently, I didn't made it. Quote Link to post Share on other sites
Ladadoos 1084 Posted August 22, 2020 Share Posted August 22, 2020 This problem should be fixed from now on. Moving this to resolved. Quote Link to post Share on other sites
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