danrot Posted September 6, 2018 Share Posted September 6, 2018 Hi, it seems that the launcher does not allow plus (+) symbol in the e-mail address field, despite the forums allowing it. Without the symbol my address is not correct, and I therefore get an "account not activated" error... Probably the check for pressed keys / pasted text on that edit field is all that needs to be changed. Link to comment Share on other sites More sharing options...
Ultrakool Posted September 7, 2018 Share Posted September 7, 2018 On 9/6/2018 at 9:13 PM, danrot said: Hi, it seems that the launcher does not allow plus (+) symbol in the e-mail address field, despite the forums allowing it. Without the symbol my address is not correct, and I therefore get an "account not activated" error... Probably the check for pressed keys / pasted text on that edit field is all that needs to be changed. Maybe change your address? Link to comment Share on other sites More sharing options...
MephistoRoss Posted September 8, 2018 Share Posted September 8, 2018 We are aware some special characters in passwords dont work, Devs have other priorities right now though. You can find the bug report here: https://forum.skylords.eu/index.php?/topic/4322-3-special-characters-in-password-wont-let-you-login/ For now, please change your password on the forum like Ultrakool suggested. Link to comment Share on other sites More sharing options...
Zyna Posted September 9, 2018 Share Posted September 9, 2018 This will be fixed with the next client update, which will come later today, please report if you can login then. Link to comment Share on other sites More sharing options...
danrot Posted September 9, 2018 Author Share Posted September 9, 2018 Thanks for your replies. Obviously changing the e-mail address works, but I wanted to report this bug anyway so that it could get fixed down the line. It's also obvious that the developers have way more important tasks at the moment. That being said I'm extremely surprised how fast the bug was taken care of. I will test the new version of the client later today or tomorrow. Link to comment Share on other sites More sharing options...
danrot Posted September 10, 2018 Author Share Posted September 10, 2018 Login is now working as expected. Thanks again! Link to comment Share on other sites More sharing options...
Scourge Posted September 28, 2018 Share Posted September 28, 2018 Glad to hear it's fine now. Moved to Resolved. Link to comment Share on other sites More sharing options...
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