geuduen Posted January 12, 2021 Share Posted January 12, 2021 hi, was just playing a Round Empire, we killed the Red King and in the Drop were just shit for me so i made greed on all and then i saw that i lost 18 bfp this round. In the Window were you can see how many bfp you earnd there was -18 and exacly that much i lost. it would be nice if i get them back, but it's not the end of the world if not. But this is a really serious bug if it happen more often. Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted January 12, 2021 Share Posted January 12, 2021 1 hour ago, geuduen said: hi, was just playing a Round Empire, we killed the Red King and in the Drop were just shit for me so i made greed on all and then i saw that i lost 18 bfp this round. In the Window were you can see how many bfp you earnd there was -18 and exacly that much i lost. it would be nice if i get them back, but it's not the end of the world if not. But this is a really serious bug if it happen more often. What is your ingame name? Could you please send us your logs found in Documents/BattleForge/diag? Depending on whether you have relogged since this happened, you need to either send _log_proxy_latest.log (if you haven't relogged) or starting from _log_proxy_0.log for everytime you have already relogged since this happened. And do you still not have the BFP after a relog? Quote Link to comment Share on other sites More sharing options...
geuduen Posted January 12, 2021 Author Share Posted January 12, 2021 (edited) yeah i relogged and i think i got the bfp back. My ingame name Is Geuduen. I don't know how often i've reloaded since then but i'll give the last 4 logs but i thinks its in the first 2-3. And really thanks for the fast support _log_proxy_0.log_log_proxy_1.log_log_proxy_2.log _log_proxy_3.log Edited January 12, 2021 by geuduen Quote Link to comment Share on other sites More sharing options...
gxxrng Posted January 12, 2021 Share Posted January 12, 2021 NAME: BFP faded away after Buy-Error-message and restart DESCRIPTION: I had 1.9k bfp when I logged in, so I casually wanted to buy myself 4 nature booster packs. After buying the first two packs the game gave me some "Error_code1" message when I clicked on Buy. I pressed the button a few times hoping it would work a few seconds later, but all that happened was this error message. So I restarted the Game, suddenly I only had 356 bfp - but still only 2 booster packs. The rest of the packs/bfp is lost and gone REPRODUCIBILITY: - SCREENSHOT: LOG: see attached ADDITIONAL INFORMATION: I had recently a lot of sold / unsold messages filling up roughly 2.5 times my mailbox, pressed "delete all" 2 times so it would be empty Hope this is some error that you can see in the logs / PREVENT from happening again _log_proxy_0.log Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted January 13, 2021 Share Posted January 13, 2021 According to the logs you only successfully bought two boosters and I see no indication of you having lost 2 boosters worth of BFP. Quote Link to comment Share on other sites More sharing options...
gxxrng Posted January 13, 2021 Share Posted January 13, 2021 (edited) Okay that seems very fked up haha. Could you at least see that I got the Error messages when clicking on "Buy"? Usually it should show insufficient bfp, but i just got error messages while having enough bfp in the bank. Relogged - not enough bfp anymore and also no packs. It doesnt add up, but also does not make sense that it doesn't show in the log EDIT: I could find in the file a line with Error: 1. Does that not mean a thing? Or is this normal? Just curious cuz what happened yesterday is the biggest tilter ever and should not happen to anyone. 19:57:04.022 DEBUG 10384 from_server::shop::ShopMessage_BuyProductRMR:42 received msg: 0x3:24 BuyProductRMR { error: 1, price: 400 } Edited January 13, 2021 by gxxrng Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted January 13, 2021 Share Posted January 13, 2021 5 hours ago, gxxrng said: Okay that seems very fked up haha. Could you at least see that I got the Error messages when clicking on "Buy"? Usually it should show insufficient bfp, but i just got error messages while having enough bfp in the bank. Relogged - not enough bfp anymore and also no packs. It doesnt add up, but also does not make sense that it doesn't show in the log EDIT: I could find in the file a line with Error: 1. Does that not mean a thing? Or is this normal? Just curious cuz what happened yesterday is the biggest tilter ever and should not happen to anyone. 19:57:04.022 DEBUG 10384 from_server::shop::ShopMessage_BuyProductRMR:42 received msg: 0x3:24 BuyProductRMR { error: 1, price: 400 } I went through your entire log and here's what I found in terms of your BFP "history" during your session: You logged in with 217 BFP Deleted 40 mails, collected 779 BFP -> 217+779=996 BFP Deleted 40 mails, collected 166 BFP -> 996+166=1162 BFP Deleted 7 mails, gained 0 BFP -> 1162 BFP Succesfully bought Nature Booster, spent 400 BFP -> 1162-400=762 BFP Succesfully bought Nature Booster, spent 400 BFP -> 762-400=362 BFP Error buying Nature Booster because not enough BFP. Looking at the server code I see why you did not get an appropriate error "Not enough BFP", and will fix that accordingly. What I am pretty sure happened is that somewhere in the steps described above your client actually added more BFP to yourself than it should (so just locally on your computer). In other words basically "fake" BFP that would be "lost" after you relog because you would reload your actual BFP from the server. Now the question I need to try to answer is where you might have added yourself too much, but just wanted to let you know my findings thus far. Looking at the actions you did that could possibly have increased your BFP, I think it is likely your first time deleting all mails might have awarded you 2 times 779 BFP. Because that would bring you to 1162+779=1941 BFP, which is what you said you had. The second time only awarded you 166 BFP, so likely not the cause unless it rewarded you multiple times. Quote Link to comment Share on other sites More sharing options...
gxxrng Posted January 14, 2021 Share Posted January 14, 2021 Thank you very much for going into detail! So my takeaway: Dont click on "delete all" too fast if doing multiple times. Hope this occured to nobody else. You rock man, solid work! BTW we have this thing when playing Battleforge, that we live-stream all pack openings with our friends. Nothing beats the feeling of drawing Enlightenment in front of your friends and being called the biggest luckshitter ever Quote Link to comment Share on other sites More sharing options...
HardTom91 Posted January 19, 2021 Share Posted January 19, 2021 I dont know which Log do u need. I played a random PVE MAP solo and after the game, normally u become BF points and Gold. But after this game it said -1500 BFP and +XGold. Then I got the 1500 deducted from my account. After my relog its still the same Points. IGN -Severikon- _log_proxy_latest.log Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted January 19, 2021 Share Posted January 19, 2021 1 hour ago, HardTom91 said: I dont know which Log do u need. I played a random PVE MAP solo and after the game, normally u become BF points and Gold. But after this game it said -1500 BFP and +XGold. Then I got the 1500 deducted from my account. After my relog its still the same Points. IGN -Severikon- _log_proxy_latest.log 530.94 kB · 1 download I don't think this is the right log. Can you send me _log_proxy_0 up until 5? Quote Link to comment Share on other sites More sharing options...
HardTom91 Posted January 19, 2021 Share Posted January 19, 2021 _log_proxy_1.log _log_proxy_2.log _log_proxy_3.log i cant post the Log 0 and 5. it says over 3.9mb _log_proxy_4.log I posted Log 0 and 5 in Discord Channel technical support Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted January 19, 2021 Share Posted January 19, 2021 @HardTom91 Thanks. Do you know how much BFP you had after the post-game screen? Quote Link to comment Share on other sites More sharing options...
HardTom91 Posted January 19, 2021 Share Posted January 19, 2021 @Ladadoos Yes, i had 3691 after it was peeled off +/- a couple Quote Link to comment Share on other sites More sharing options...
Derbekun Posted February 13, 2021 Share Posted February 13, 2021 I dont know how it happends but after a game i surrendered i lost bf points and not less points thats a much bf points _0210213_145646.ddd salatinator likes this Quote Link to comment Share on other sites More sharing options...
salatinator Posted February 15, 2021 Share Posted February 15, 2021 Hi, I had the same problem just now (-51 BFP, but i actually finished the game, finish time ~12:13 on February 15th). See LOG + image in attachments. I ended the game after i saw that negative number, so there should be no unneccesary stuff at the end of the log file. _log_proxy_latest.zip Quote Link to comment Share on other sites More sharing options...
Veon Posted February 16, 2021 Share Posted February 16, 2021 This happened to me too, I won a match and effectively lost a booster pack Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted February 17, 2021 Share Posted February 17, 2021 Thanks for the report. In all of these cases the lost BFP is only visual, because your client added too much BFP and then the server corrected it so it looks like lost BFP. salatinator likes this Quote Link to comment Share on other sites More sharing options...
woldyer Posted February 19, 2021 Share Posted February 19, 2021 Hi, I just played a game and got this too, -848 bfp but it actually decreased the amount I have, not just visually. I had 9300 before the game, tried to relaunch the game, tried to buy something to see if it updates but it didnt. Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted February 21, 2021 Share Posted February 21, 2021 These bugs are only visual: both top-left that shows your current BFP and the negative BFP in the post-game screen. Quote Link to comment Share on other sites More sharing options...
Whiteshark3K Posted May 11, 2021 Share Posted May 11, 2021 4 Player Titans-Round -> first Player leaves after technical problems -> no sense to go on -> i leave as second the round and get -1800 BF in the after game stats. Quote Link to comment Share on other sites More sharing options...
Clown Posted May 11, 2021 Share Posted May 11, 2021 (edited) Edit: my fault Edited May 11, 2021 by Clown Quote Link to comment Share on other sites More sharing options...
Majora Posted May 12, 2021 Share Posted May 12, 2021 This is a visual glitch. After deleting all mails your BFP on the clientside sometimes is too high. After a match, the value corrects, resulting in "negative" BFP. You didnt actually lose points. Quote Link to comment Share on other sites More sharing options...
Whiteshark3K Posted May 12, 2021 Share Posted May 12, 2021 thx! Quote Link to comment Share on other sites More sharing options...
Ladadoos Posted May 23, 2021 Share Posted May 23, 2021 This issue should have been fixed with our latest update. Would be nice to hear if you still experience this. Quote Link to comment Share on other sites More sharing options...
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