MrSc0by 0 Posted December 29, 2019 Share Posted December 29, 2019 Hey dear, are the servers down or why can't I log into the game anymore? Use the same login data as here but it doesn't work. Reinstalled the updater several times but nothing changes ..... Hey ihr lieben, sind die Server momentan down oder warum kann ich mich nicht mehr einloggen ins Spiel ? Benutze die gleichen Logindaten wie hier aber es klappt nicht. Mehrmals den Updater neu installiert aber es ändern sich nichts dran ..... Link to post Share on other sites
Kubik 329 Posted December 30, 2019 Share Posted December 30, 2019 Servers are not down, and they was not in over 200 hours. "why can't I log into the game" how we should know? You did not even tell us what error you getting. Link to post Share on other sites
v3ss0n 0 Posted January 1, 2020 Share Posted January 1, 2020 i am getting ConnectFail when i tried to login. Link to post Share on other sites
Kubik 329 Posted January 2, 2020 Share Posted January 2, 2020 did you restart the game? did you type your password correctly the first time? Link to post Share on other sites
Andrenalin 0 Posted January 9, 2020 Share Posted January 9, 2020 On 1/2/2020 at 6:29 AM, Kubik said: did you restart the game? did you type your password correctly the first time? i have the same problem, i created an account and tried to log in for the first time. I always get the message that the connection failed. The launcher starts without any problem. Do you have any Hints what the issue might be? Link to post Share on other sites
Kubik 329 Posted January 10, 2020 Share Posted January 10, 2020 if you always get connection failed it means launcher is not running in the background. Can you post the logs, so we can check for ourself if you really getting connection failed every single time? Link to post Share on other sites
Arching 0 Posted January 10, 2020 Share Posted January 10, 2020 (edited) I've got the same error. 1) unpack client 2) unpack updater to the same directory 3) run updater 4) click "play" after update 5) try to log in with forum acc. First i got an error with incorrect password, fix it and now i'm getting "connection failed" error. If i run "launcher.exe", i'm getting error: Where can i get more logs to provide them for you? UPD: It is strange, but after i wrote post i've tryied again and it works well) Edited January 10, 2020 by Arching Link to post Share on other sites
Kubik 329 Posted January 10, 2020 Share Posted January 10, 2020 this time you provide much more info so: for "some" people launcher crashes after returning "incorrect password" so after that you will get "connection failed" error each time. So after restarting the game and entering correct password first time it should work. You can not run launcher directly, you must use updater. Game log: Documents\BattleForge\Diag\log.txt Launcher log: Documents\BattleForge\Diag\_launcher_log_YYYY.MM.DD_X where YYYY.MM.DD is date and X increment every time you start the game or connect to forge server. Link to post Share on other sites
Arching 0 Posted January 10, 2020 Share Posted January 10, 2020 Thanks! Next time i'll provide more logs if i'll get an error. Link to post Share on other sites
Andrenalin 0 Posted January 10, 2020 Share Posted January 10, 2020 12 hours ago, Kubik said: this time you provide much more info so: for "some" people launcher crashes after returning "incorrect password" so after that you will get "connection failed" error each time. So after restarting the game and entering correct password first time it should work. You can not run launcher directly, you must use updater. Game log: Documents\BattleForge\Diag\log.txt Launcher log: Documents\BattleForge\Diag\_launcher_log_YYYY.MM.DD_X where YYYY.MM.DD is date and X increment every time you start the game or connect to forge server. thats a lot! This helped me, first I had a typo in the password and the second time i tried it with the right one just cant work. I restarted and got into the game. Link to post Share on other sites
MrSc0by 0 Posted January 12, 2020 Author Share Posted January 12, 2020 (edited) My english is not the best If I want to log in, it says that my password is wrong. But that's not true Edited January 12, 2020 by MrSc0by Link to post Share on other sites
MephistoRoss 444 Posted January 12, 2020 Share Posted January 12, 2020 11 minutes ago, MrSc0by said: My english is not the best If I want to log in, it says that my password is wrong. But that's not true On 1/10/2020 at 10:21 AM, Kubik said: for "some" people launcher crashes after returning "incorrect password" so after that you will get "connection failed" error each time. So after restarting the game and entering correct password first time it should work. Link to post Share on other sites
MrSc0by 0 Posted January 12, 2020 Author Share Posted January 12, 2020 Connection failed for me maybe u have teamviewer ? Link to post Share on other sites
Shankzalot 0 Posted January 16, 2020 Share Posted January 16, 2020 I am continuously getting "Connection Failed!," whenever I attempted to log in. Yes, the launcher is running. Link to post Share on other sites
Aviat0r 91 Posted January 17, 2020 Share Posted January 17, 2020 Are you sure that the Launcher is running? Or are you checking for the Updater? If you get connect failed, make sure to restart the client and type in the correct credentials upon your first try. Link to post Share on other sites
MrNek36 0 Posted January 28, 2020 Share Posted January 28, 2020 Hi guys. I was playing just fine during the weekend. I didn't yesteray and today that I was going to it says me "Your client lost the connection to the server" and also with red letters "Login failed! errorcode: -1 Please wait 3 seconds before signing in again". I did wait, deleted and reextracted files from zip so it updated again but still nothing. Is it a server's problem or mine? Please I need to play it asap! Link to post Share on other sites
Kubik 329 Posted January 28, 2020 Share Posted January 28, 2020 yes server is down Link to post Share on other sites
MrNek36 0 Posted January 28, 2020 Share Posted January 28, 2020 20 minutes ago, Kubik said: yes server is down Do you know when it will be online? Link to post Share on other sites
Granturino57 0 Posted January 28, 2020 Share Posted January 28, 2020 How long is the server down? i waaant to play hahaha Link to post Share on other sites
Kubik 329 Posted January 28, 2020 Share Posted January 28, 2020 just about a minute, the restart failed Link to post Share on other sites
General Pip 0 Posted January 28, 2020 Share Posted January 28, 2020 Reïnstalled everything (thought it was me..). All the troubleshooting and then noted this.. LoL. But good luck with problem solving. Hope all works out. Thanks for the hard work Kubik (and others) Link to post Share on other sites
Granturino57 0 Posted January 28, 2020 Share Posted January 28, 2020 when i reinstall all does it works ? or the server always down? Link to post Share on other sites
General Pip 0 Posted January 28, 2020 Share Posted January 28, 2020 Server is down for now.. Re-installing won't help atm. Link to post Share on other sites
Darkolony 0 Posted January 28, 2020 Share Posted January 28, 2020 3 hours ago, General Pip said: Server is down for now.. Re-installing won't help atm. Non boy know what happened? Link to post Share on other sites
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