Davewesh Posted March 14, 2019 Share Posted March 14, 2019 Hello Support, I have sold an "overlord" card on the auction house and found that I was unable to collect my BFP from the sale. Screenshot attached occurs Immediately after clicking "Collect All" Steps Taken to Troubleshoot: Signed out, Logged back in. Closed and Re-Opened Started as Admin ProcMon - didnt expect much as it would be highly unlikely this would be a client side failure. Searched Known Issues Searched "Start Here" Let me know if you need any other information! Thank you! Link to comment Share on other sites More sharing options...
maxiXDking Posted March 14, 2019 Share Posted March 14, 2019 i have the same Problem, Maybe with the new patch or? Link to comment Share on other sites More sharing options...
TueNguyenTri Posted March 14, 2019 Share Posted March 14, 2019 (edited) I have the same problem, too :(, clicking "Collect all" -> Error. Need help Edited March 14, 2019 by TueNguyenTri Link to comment Share on other sites More sharing options...
Baalfire Posted March 14, 2019 Share Posted March 14, 2019 Should we exit the game until this is fixed or is it safe to play? Link to comment Share on other sites More sharing options...
Kubik Posted March 14, 2019 Share Posted March 14, 2019 it is safe to play, I would suggest try to delete the mail, maybe it will work Link to comment Share on other sites More sharing options...
Rossing Posted March 14, 2019 Share Posted March 14, 2019 22 minutes ago, Kubik said: it is safe to play, I would suggest try to delete the mail, maybe it will work It worked Link to comment Share on other sites More sharing options...
Ladadoos Posted March 14, 2019 Share Posted March 14, 2019 This error should be fixed. Please confirm. Link to comment Share on other sites More sharing options...
Davewesh Posted March 14, 2019 Author Share Posted March 14, 2019 3 hours ago, Ladadoos said: This error should be fixed. Please confirm. Hello Ladadoos, Thank you for the quick reply, the fix proposed appears to have worked with all mail items. Thank you! Link to comment Share on other sites More sharing options...
DragonOfTime Posted March 19, 2019 Share Posted March 19, 2019 Marking as resolved. Link to comment Share on other sites More sharing options...
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