Friedebrecht Posted March 21, 2020 Share Posted March 21, 2020 Hi Guys and sorry that i need to open a new topic but i tried everything in the "Tech-Supp" Threat but nothing works. I installed the game. with the updater together in one and the same Folder.. I start the Updater... the Updater starts. Then i click on "Play" and then nothing happens just one systemsound from Windows.. and i completly don't know why... PLEASE help me :-( Link to comment Share on other sites More sharing options...
Kubik Posted March 21, 2020 Share Posted March 21, 2020 what is written in the logs? Link to comment Share on other sites More sharing options...
Friedebrecht Posted March 21, 2020 Author Share Posted March 21, 2020 Sorry fot that stupid question but where do i find the logs? to copy and paste them in here? Link to comment Share on other sites More sharing options...
Kubik Posted March 21, 2020 Share Posted March 21, 2020 launcher's log: `Documents\BattleForge\Diag\_launcher_log_YYYY.MM.DD_X` game's log `Documents\BattleForge\Diag\log` Link to comment Share on other sites More sharing options...
Friedebrecht Posted March 21, 2020 Author Share Posted March 21, 2020 Launcher Log: [18:09:43.909618] [info]: [] Logging initialized build: 27/02/2020 7:36:10,73 [18:09:43.911617] [info]: [Main] Fallback to default starting method [18:09:43.918615] [info]: [Main] Initializing Launcher [18:09:43.938609] [info]: [Main] Game started [18:09:43.939608] [info]: [Main] Game ready [18:09:43.943608] [info]: [...DiscordRpc::ChangeCharacterLocationState] Location: 8 map: 0 [18:09:43.948796] [info]: [...Proxy::Listener] accepting... Log: [INFO][Direct3D 9]: Start Scan [INFO][Direct3D 9]: Found Adapter: NVIDIA GeForce GTX 960 [INFO][Direct3D 9]: Support Hardware vertex processing [INFO][Direct3D 9]: Support SM 3.0 [INFO][Direct3D 9]: Found Adapter: NVIDIA GeForce GTX 960 [INFO][Direct3D 9]: Support Hardware vertex processing [INFO][Direct3D 9]: Support SM 3.0 [INFO][Direct3D 9]: End Scan [INFO][Direct3D 11]: Start DXGI scan. [INFO][Direct3D 11]: Found Adapter: NVIDIA GeForce GTX 960 [INFO][Direct3D 11]: Supports Techlevel 11.0 [INFO][Direct3D 11]: Found Adapter: NVIDIA GeForce GTX 960 [INFO][Direct3D 11]: Supports Techlevel 11.0 [INFO][Direct3D 11]: End DXGI scan. [INFO][app]: BattleForge Final Build: 397096 (Retail branch) [INFO][app]: CPU GenuineIntel family 6 (P2, P3, Pentium-M, Athlon) detected. [INFO][app]: CPU clock speed is ~3100 MHz. [INFO][app]: CPU has 4 cores. [INFO][app]: CPU rating is 20 points. [INFO][app]: GFX rating is 0 points. [ERROR][BASE]: Unhandled exception error. Crash dump written. [ERROR][BASE]: and then there is also an Crashdata.mdmp Link to comment Share on other sites More sharing options...
Kubik Posted March 22, 2020 Share Posted March 22, 2020 `Documents\BattleForge\config`try to rename or delete this file, and try again Link to comment Share on other sites More sharing options...
Friedebrecht Posted March 22, 2020 Author Share Posted March 22, 2020 Rename to? I deleted it, and started the SkylordsRebornUpdater.. bit still the Same the Updater starts, but after i clicked on play, it doesn't work... just the systemsound.. Link to comment Share on other sites More sharing options...
Kubik Posted March 22, 2020 Share Posted March 22, 2020 try forcing DX9 mode Link to comment Share on other sites More sharing options...
Friedebrecht Posted March 22, 2020 Author Share Posted March 22, 2020 i downloaded and installed the dx-data. but it doenst start at all. i downloaded the redist.data also but i can't installed it, because my win10 says i already have a newer or better version installed. I checked in my apps and features which i got installed and i got all redist things installed the latest is 2017 and the one before the 2017 is 2013.... so i thought i'm missing the 2015 data, but this is included in the 2017 redist. Maaaaan i just want to play this Game so badly.. Link to comment Share on other sites More sharing options...
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