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The Game doenst start


Friedebrecht

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Hi Guys and sorry that i need to open a new topic but i tried everything in the "Tech-Supp" Threat but nothing works. 

I installed the game. with the updater together in one and the same Folder.. I start the Updater... the Updater starts. Then i click on "Play" and then nothing happens just one systemsound from Windows.. and i completly don't know why... PLEASE help me :-( 

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Launcher Log:

 

[18:09:43.909618] [info]: [] Logging initialized build: 27/02/2020  7:36:10,73
[18:09:43.911617] [info]: [Main] Fallback to default starting method
[18:09:43.918615] [info]: [Main] Initializing Launcher
[18:09:43.938609] [info]: [Main] Game started
[18:09:43.939608] [info]: [Main] Game ready
[18:09:43.943608] [info]: [...DiscordRpc::ChangeCharacterLocationState] Location: 8 map: 0
[18:09:43.948796] [info]: [...Proxy::Listener] accepting...

 

 

Log:

[INFO][Direct3D 9]: Start Scan
[INFO][Direct3D 9]: Found Adapter: NVIDIA GeForce GTX 960
[INFO][Direct3D 9]: Support Hardware vertex processing
[INFO][Direct3D 9]: Support SM 3.0
[INFO][Direct3D 9]: Found Adapter: NVIDIA GeForce GTX 960
[INFO][Direct3D 9]: Support Hardware vertex processing
[INFO][Direct3D 9]: Support SM 3.0
[INFO][Direct3D 9]: End Scan
[INFO][Direct3D 11]: Start DXGI scan.
[INFO][Direct3D 11]: Found Adapter: NVIDIA GeForce GTX 960
[INFO][Direct3D 11]: Supports Techlevel 11.0
[INFO][Direct3D 11]: Found Adapter: NVIDIA GeForce GTX 960
[INFO][Direct3D 11]: Supports Techlevel 11.0
[INFO][Direct3D 11]: End DXGI scan.
[INFO][app]: BattleForge Final Build: 397096 (Retail branch)
[INFO][app]: CPU GenuineIntel family 6 (P2, P3, Pentium-M, Athlon) detected.
[INFO][app]: CPU clock speed is ~3100 MHz.
[INFO][app]: CPU has 4 cores.
[INFO][app]: CPU rating is 20 points.
[INFO][app]: GFX rating is 0 points.
[ERROR][BASE]: Unhandled exception error. Crash dump written.
[ERROR][BASE]: 
 

 

and then there is also an Crashdata.mdmp

 

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i downloaded and installed the dx-data.

but it doenst start at all. 

i downloaded the redist.data also but i can't installed it, because my win10 says i already have a newer or better version installed. 
I checked in my apps and features which i got installed and i got all redist things installed the latest is 2017 and the one before the 2017 is 2013.... so i thought i'm missing the 2015 data, but this is included in the 2017 redist.

Maaaaan i just want to play this Game so badly.. :( :D 

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