Are accounts being set as inactive?

[Nerevar]

Pretty much what titel says.

I've been abcent for a long periood and attempted to log in again today.
Although I am able to log in in the forums, it shows that the login credentials are not correct during the login attempts in the game client.

[Aviat0r]

Accounts won't get flagged as inactive.

As you said, you were inactive for a long time. Probably your last activity was before the reset due to the full release of the game. This however does not mean, that the game client doesn't accept your account credentials. Are you sure, that you're using your mail address and not your character name? If you're definitely using the mail address (check your forum account for that please), but the login still doesn't work, you should maybe try to reset or change your password. We once had a few cases, were special characters in the password raised some problems. But I'm not sure, if these problems still exist or not.

Let us know if this helped or if you need further assistance.