Sverabyte Posted December 21, 2020 Share Posted December 21, 2020 Is it possible to use the same name as in the beta because after the game reset I can no longer log in with the name Sverabyte that I used in the game ... Link to comment Share on other sites More sharing options...
MrXLink Posted December 21, 2020 Share Posted December 21, 2020 Have you tried logging in with your email address instead? /moved to tech support Link to comment Share on other sites More sharing options...
Sverabyte Posted December 21, 2020 Author Share Posted December 21, 2020 I don't understand, I was constantly logging in via this email and there were never any problems, except now after the reset where he asks me to re-enter the name I was in the game with so far tikilovers likes this Link to comment Share on other sites More sharing options...
Aviat0r Posted December 21, 2020 Share Posted December 21, 2020 On release we made a reset of all accounts like you already recognized. This forces you to create your character again. In case someone wants to rename himself or made a spelling mistake this is your chance to correct that. The "Multiaccount warning" is new to make sure you understand that it is forbidden to make multiple accounts and the risk if you do so anyways. If you log in again you don't need to fill in this data. Your character will be saved in our database. If you still have an issue like that, please give us more details here. Link to comment Share on other sites More sharing options...
Sverabyte Posted December 21, 2020 Author Share Posted December 21, 2020 I just want the same name I used in the beta, but when I type my name Sverabyte turns out to be busy and won't let me use it again Link to comment Share on other sites More sharing options...
Aviat0r Posted December 21, 2020 Share Posted December 21, 2020 I just checked the database. The name Sverabyte is not in use by any other player. Did you confirm the multiaccount warning? What happens after that? Maybe also send us your log file which are located here: My Documents\BattleForge\Diag\_log_proxy_latest.log Link to comment Share on other sites More sharing options...
Sverabyte Posted December 21, 2020 Author Share Posted December 21, 2020 I'm really disappointed after this reset, I only have one account, I've never had more accounts, I always play under the name Sverabyte, now I've deleted everything in my documents and I still can't log in under the name Sverabyte, maybe the problem is my email, I don't know what to I'm working ... Link to comment Share on other sites More sharing options...
Aviat0r Posted December 21, 2020 Share Posted December 21, 2020 What if you answer my questions above? Link to comment Share on other sites More sharing options...
Sverabyte Posted December 21, 2020 Author Share Posted December 21, 2020 I apologize for the inconvenience, I managed to solve the problem, I did not confirm the multiaccount, sorry and thanks for your patience... Link to comment Share on other sites More sharing options...
Meda Posted December 22, 2020 Share Posted December 22, 2020 I have the same problem , what i need to repair this problem ? mam ten sam problem, jak go rozwiązać? Link to comment Share on other sites More sharing options...
Aviat0r Posted December 22, 2020 Share Posted December 22, 2020 15 hours ago, Sverabyte said: I apologize for the inconvenience, I managed to solve the problem, I did not confirm the multiaccount, sorry and thanks for your patience... Glad that you finally fixed it. But this unfortunately is such a case again where reading the message would've saved you and also us a lot of time. And furthermore doing what I suggested in my previous posts. Otherwise asking for help doesn't make that much sense, right? Anyways, have fun playing the game. 4 hours ago, Meda said: I have the same problem , what i need to repair this problem ? mam ten sam problem, jak go rozwiązać? There's nothing to repair. You only have to confirm the multiaccount warning. That's it. So reading the message is the key. If you do have another problem than the mentioned one, please open another thread. So we can actually separate them and other users might also find a solution for their problem. Link to comment Share on other sites More sharing options...
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