[1 - Canceling auction doesnt give me back card]

On 10/20/2018 at 4:42 PM, Nemoo SK said:

• NAME: Auction bug
• SEVERITY: 1
• LOCATION: Forge / auction house / mail
• REPRODUCIBILITY: So far none, happened to me first time
• DESCRIPTION: I have cancelled my auction for Bloodhorn (shadow affinity) and received mail indication. As I wanted to get my card back, I opened the mail but there was no new message. Tryed it several times but there were no new mails, neither the card in auction house. I tryed to delete all my mails (thinking that I possibly have full box) but didnt help. 
• SCREENSHOT/VIDEO: Sadly no, as I crashed shortly after.
• ADDITIONAL INFORMATION: Really none

same 2 me happend 2