Tyrion Posted January 16, 2023 Share Posted January 16, 2023 Hello I just installed the game and I can not get to run after the login screen I get the ding of the successful login after the game close it's self. In the log I see unhandeld exception. I already checked everything on the site I have directx 12 and 9 also I adjusted a config for it any ideas? _log_proxy_latest.log crashdata.mdmp Link to comment Share on other sites More sharing options...
Zyna Posted January 16, 2023 Share Posted January 16, 2023 Hello @Tyrion thanks for the bug report. Is it possible that you have any custom maps in your Documents\BattleForge\map directory? If yes, could you please try moving them to a different directory and tell us if that fixes the issue? If this does indeed fix the issue, we would appreciate if you can send us the custom maps from that folder. Link to comment Share on other sites More sharing options...
Tyrion Posted January 16, 2023 Author Share Posted January 16, 2023 The map folder is empty 😕 so is the randommap Link to comment Share on other sites More sharing options...
Tyrion Posted January 20, 2023 Author Share Posted January 20, 2023 Hello @Zyna After a reinstall I have the same log and crash dump and map folder is empty too. Do you have any other idea? Thanks for the help in advance 🙂 Link to comment Share on other sites More sharing options...
RaiNote Posted January 20, 2023 Share Posted January 20, 2023 (edited) On 1/16/2023 at 6:23 PM, Zyna said: Hello @Tyrion thanks for the bug report. Is it possible that you have any custom maps in your Documents\BattleForge\map directory? If yes, could you please try moving them to a different directory and tell us if that fixes the issue? If this does indeed fix the issue, we would appreciate if you can send us the custom maps from that folder. Simply by reading the log it states, that maps are missing, not that additional malformed maps exist. So, I'm uncertain where your assumptions come from. Furthermore, I have been experiencing the same issue, after updating an old install as well as a fresh install of SR. When tabbing out, the client will not close immediately as it will freeze and stuck before reaching any of the ERROR log messages. Also by going through a Process Monitor log, there are a lot of File queries resulting in "Path not found", which may or may not be related. The exact exit status code: -1073741819 Furthermore, a specific path and file related to the game which aren't found: "[RootDirectory]\Skylords Reborn\bf1\map\UG\" "[RootDirectory]\Skylords Reborn\bf1\map\PVP\12601_PvP_02p_Skjal2.map" If you require the Process Monitor log, please contact me separately as it's significantly larger than the allowed upload size. (ca. 40mb) Going through my own memdump, I can see that a memory corruption occured. Quote ExceptionAddress: 0144ef37 (BattleForge!CSslConnectionImplOpenSsl::SetTrustedRootCertificate+0x00178a87) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: e0ee2edc Attempt to read from address e0ee2edc Edited January 20, 2023 by RaiNote Link to comment Share on other sites More sharing options...
Kubik Posted January 21, 2023 Share Posted January 21, 2023 @RaiNote the maps you mentioned are missing for everyone, because EA did not distribute them with the latest version of the game, and they are not related to the crash. If you look with process monitor to any other application you will also see a lot of "path not found". 10 hours ago, RaiNote said: The exact exit status code: -1073741819 Well that is just badly formatted "ExceptionCode: c0000005 (Access violation)". EA did not bother logging reasons of a crash, and adding logging without a source code is hard, and every log added is potential source of an crash. The assumption of "bad" additional community map comes from last thing in the log being loading hardcoded community maps, but there is no real indication. Link to comment Share on other sites More sharing options...
Kubik Posted January 21, 2023 Share Posted January 21, 2023 @Tyrion thanks to @RaiNote the issue was found and resolved, can you please confirm, that it works for you too? Link to comment Share on other sites More sharing options...
Tyrion Posted January 25, 2023 Author Share Posted January 25, 2023 Its working thank you! 😄 😄 😄 Link to comment Share on other sites More sharing options...
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