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Help Logging in


OzJim

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Hi,  I just joined, about 30 minutes ago.  down loaded the game etc.  Tried to log in and it's saying that I have a second account and won't let me in.  I'm not too good with computers and passwords,  I tried to create a membership in the forums and seemed to have some difficulty.  So I may actually have accidentally created two accounts.  This current account appears to work as I can post this and I am logged in.   Could someone, please check to see if I have another account and if so get rid of it, so I can use this one to play the game thanks for your help in advance.  Kind regards OzJim

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18 hours ago, OzJim said:

Hi,  I just joined, about 30 minutes ago.  down loaded the game etc.  Tried to log in and it's saying that I have a second account and won't let me in.  I'm not too good with computers and passwords,  I tried to create a membership in the forums and seemed to have some difficulty.  So I may actually have accidentally created two accounts.  This current account appears to work as I can post this and I am logged in.   Could someone, please check to see if I have another account and if so get rid of it, so I can use this one to play the game thanks for your help in advance.  Kind regards OzJim

Hello,
Please make sure to use forum log in details in-game.
If the game is asking you to create in-game account by choosing a picture and new in-game name, then everything is correct, please proceed, as in-game name (usually is) does not exacly have to be your forum name.

Your account does not appear to be banned/blocked in-game, could you please send a screenshot of the message?

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This is what I get once I have selected my avatar and I can't seem to do anything to confirm what it is asking me to confirm.  😞

Account problem.jpg

Don't worry I figured it out.  I'm a bit slow....I didn't get the I Vow thing.  But I'm in now thanks!  🙂

 

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