Yunaikan Posted August 15, 2021 Share Posted August 15, 2021 My wife is having this issue since 1 or 2 weeks. When closing the game client, it freezes. There's just a white screen and it takes up to a couple of minutes for the game to actually close. We can't check the windows task manager for what's going on, as the BF window is always in the foreground. The game is played in full-sceen mode. Any idea about the root cause ? Thanks. Link to comment Share on other sites More sharing options...
Aviat0r Posted August 15, 2021 Share Posted August 15, 2021 Did you install any new software or drivers (maybe with Windows update) when this started to happen? Did she change some settings in the game? These are the first things you should look for. Of course you could also start with deleting the game configuration, but I think this would be too early if you want to find the cause in case this happens again in the future. Yunaikan likes this Link to comment Share on other sites More sharing options...
Fimion Posted August 16, 2021 Share Posted August 16, 2021 I got the same problem on one of my PCs on the other ones its working fine. I didnt install any new software or change the settings. A friend of mine also has that problem since about 2 weeks, so i guess its a pretty common problem. Link to comment Share on other sites More sharing options...
Fundus Posted August 16, 2021 Share Posted August 16, 2021 Same problem here i did not make any changes to my PC or the BF Settings. Task manager doesnt work only sigining out works which sucks because it closes all running programs. Link to comment Share on other sites More sharing options...
Aviat0r Posted August 16, 2021 Share Posted August 16, 2021 Could you try to remove all files starting with "sr-" in the subdirectory base\pak\ ? It's possible that there have been some recent changes which were only supposed to be valid for the test server but became active on the live system. Maybe these files cause a kind of crash on your systems. If this doesn't help, try to remove/backup the config.json file locates in your Documents\BattleForge directory. Let me know if this helped you guys. Yunaikan and Fimion like this Link to comment Share on other sites More sharing options...
Fimion Posted August 16, 2021 Share Posted August 16, 2021 That fixed the problem thx ! Link to comment Share on other sites More sharing options...
Yunaikan Posted August 17, 2021 Author Share Posted August 17, 2021 We've tried that and it's gone for now. But the freezing didn't always happen, so I'll report back in a few days on the status. Thanks a lot. Link to comment Share on other sites More sharing options...
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