game does not start but the launcher does

[metalost]

Thank you very much for your attention, I have tried everything, my game does not want to start, I have windows 10, here is the Log file

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EDIT:  I am noticing that in my log, I see that it wrongly detects the processor as, GenuineIntel family 6 (P2, P3, Pentium-M, Athlon), but that is not my processor, my processor is an i5 480M (first generation).

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     1:06:13.307 WARN 2364 proxy:77 
proxy from 2021-06-06T09:50:49.841458900Z is initializing 
     1:06:13.313 INFO 2364 proxy::networking::connect:180 
connect disconnect hooks initialized 
     1:06:13.313 INFO 2364 proxy::networking:69 
networking hooks initialized 
     1:06:13.313 WARN 2364 proxy:101 
Initialized successfully 
     1:06:13.627 INFO 2364 proxy::logging:71 
src="Direct3D 9" message="Start Scan" 
     1:06:13.642 INFO 2364 proxy::logging:71 
src="Direct3D 9" message="Found Adapter: Intel(R) HD Graphics" 
     1:06:13.642 INFO 2364 proxy::logging:71 
src="Direct3D 9" message="Support Hardware vertex processing" 
     1:06:13.643 INFO 2364 proxy::logging:71 
src="Direct3D 9" message="Support SM 3.0" 
     1:06:13.643 INFO 2364 proxy::logging:71 
src="Direct3D 9" message="End Scan" 
     1:06:13.647 INFO 2364 proxy::logging:71 
src="app" message="BattleForge Final Build: 400029 (Retail branch)" 
     1:06:13.647 INFO 2364 proxy::logging:71 
src="app" message="CPU GenuineIntel family 6 (P2, P3, Pentium-M, Athlon) detected." 
     1:06:16.300 ERROR 2364 proxy::logging:73 
src="BASE" message="Unhandled exception error. Crash dump written." 
     1:06:16.300 ERROR 2364 proxy::logging:73 
src="BASE" message="" 
 

Edited June 15, 2021 by metalost
adding information

[metalost]

Wow, wow, wow, what a beautiful, beautiful, amazing, fabulous game, and all those good adjectives that I can't list.

I don't know if I have discovered the matrix or what, but it seems to me that you should put it in the ticket that you always send to read about possible solutions.

solution:

right click on the launcher.exe file and the battleforge.exe file.

and put them in windows 7 compatibility mode.

make sure everything is closed and Ta-da Battleforge is running without any apparent problems!!! I simply marveled that my idea worked

and I was surprised that it wasn't in any troubleshooting tickets or anything like that

 

EDIT:

i use windows 10 latest version as of 15/06/2021

and the above explained solved my problem that when I gave it "play" it did nothing

Edited June 16, 2021 by metalost
added info

[Aviat0r]

Awesome that you could fix it on your own. In the log there's no entry which leads to any kind of problem. Using compatibility mode seems to be an additional option then. We will make sure to add it to our troubleshooting guide.

Thanks for letting us know and have fun playing the game. 🙂