Error when loading game (after client)

[val-ashu]

Hi!

After going through the FAQ and step by step troubleshoot provided here, I have not found a solutions to this problem:

Client starts up

I can log-in

Press [PLAY] - new windows pops up with loading bar. At 1/4 bar, music stops and game freezes.
Error msg:

src="CVisSoundWorldPlugin" message="Loaded 3 Reverb settings, defaults to bf1/sound/ir_presets/default.ifr with dry level 0.030000"
    13:23:51.610 INFO 256 proxy::logging:71
src="VisMain" message="Starting Build Scene..."
    13:23:51.834 DEBUG 12992 proxy::networking::connect:427
rf; target="threading::handle_packet_from_forge_server"
    13:23:51.834 DEBUG 12992 from_server::chat::ChatMessage_LeaveChatRegionChannelNotification:8
received msg: 0x6:f LeaveChatRegionChannelNotification { channel: 1073, player: 8192 }
    13:23:52.351 ERROR 256 proxy::logging:73
src="BASE" message="Unhandled exception error. Crash dump written."
    13:23:52.351 ERROR 256 proxy::logging:73
src="BASE" message=""
    13:23:59.641 ERROR 12992 proxy::networking::connect:422
S->P error Io(Os { code: 10054, kind: ConnectionReset, message: "Eine vorhandene Verbindung wurde vom Remotehost geschlossen." })
    13:23:59.641 INFO 12992 proxy::networking::open_ssl_wrapper:165
disconnecting

Base build does not work and connection is closed?

Thank you for your time and I look forward for ideas to solve this bug.