Losatu Posted April 18, 2021 Share Posted April 18, 2021 Hello, when I try to login i get this error: I have installed the game long ago and it was working. Wanted to play it again now, it made some updates. Maybe I have to reinstall it? Link to comment Share on other sites More sharing options...
BraderZ Posted April 19, 2021 Share Posted April 19, 2021 Is this issue still reoccurring? Link to comment Share on other sites More sharing options...
Rovander Posted April 19, 2021 Share Posted April 19, 2021 yes Link to comment Share on other sites More sharing options...
Losatu Posted April 19, 2021 Author Share Posted April 19, 2021 yes. stil existing. It takes a while (1-2 minutes) on login before the error occurs. Link to comment Share on other sites More sharing options...
Aviat0r Posted April 19, 2021 Share Posted April 19, 2021 Can you try to use a VPN to start the game. Some users have problems connecting to the server. There's no real reason why this is happening though. If it works with a VPN you can think about using it constantly. Otherwise you have to send log files which have to get checked. Log files should be sent via Discord @SR Staff Mail and not via forum since they can contain private and/or sensitive data. Link to comment Share on other sites More sharing options...
Losatu Posted April 27, 2021 Author Share Posted April 27, 2021 Is the log file "_launcher.log"? Link to comment Share on other sites More sharing options...
Aviat0r Posted April 28, 2021 Share Posted April 28, 2021 Nope. The file is called _log_proxy_latest.log in your Documents\BattleForge\Diag directory. Remember to send it via Discord to @SR Staff Mail and not on forums. Link to comment Share on other sites More sharing options...
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