Kutip Posted February 28, 2021 Share Posted February 28, 2021 Hi, so I got this weird problem, that my PC just shuts down and restarts when loading certain maps. At first I thought it was overheating or something, but it just happened again, right after booting. The map that it happens on for sure is the 1 Player Map "Ocean", as well as a ranked PvP map that I didn't catch because I was not expecting it to happen that time. Is that a known problem? I searched the forum a bit, but could not find similar topics... Link to comment Share on other sites More sharing options...
Aviat0r Posted March 1, 2021 Share Posted March 1, 2021 Hey there, I don't know such a problem. And for sure, this is not normal. Does your PC really shut down or does it crash? Maybe check the event log for some Error or Critical entries. For me this sounds like a hardware incompatibility right now. Link to comment Share on other sites More sharing options...
Kutip Posted March 2, 2021 Author Share Posted March 2, 2021 Hi there, it just shuts down from loading screen to black screen to restart. No error screen or anything. I don't really know how to interpret the event log, but managed to safe the log. Maybe you can see something there. skylordsreborn_randomrestart.evtx Link to comment Share on other sites More sharing options...
Aviat0r Posted March 2, 2021 Share Posted March 2, 2021 Unfortunately I can't see anything useful in here. The log seems to be truncated and the relevant part before the critical error is missing. Also this is only the system log. The application log is also important in this case. Maybe also add the BattleForge log. You can find it in your My Documents directory in the BattleForge\Diag subfolder. Upload the file from the moment when the system crashed. And maybe also the *.mdmp file if it could be created (which I don't think when the PC crashed like that). Link to comment Share on other sites More sharing options...
Kutip Posted March 7, 2021 Author Share Posted March 7, 2021 (edited) Hi there, was a bit busy the past week, but made a fresh log with just loging in, loading up the map and then crashing to restart Also the crashdata.mdmp, but that one is somehow a bit older... _log_proxy_latest.log crashdata.mdmp Edited March 7, 2021 by Kutip Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now