Reinard Posted January 26, 2021 Share Posted January 26, 2021 Hello, I used to play back when the Alpha was released. I quit after a while, but wanted to give the game another shot. I'm getting a message upon login "this character has been banned". I'm not sure what caused this. I haven't played the game in a long time, or been on the forums. But on the forums, I'm clearly not banned. Is this a technical issue? Am I allowed to just create a new account? Link to comment Share on other sites More sharing options...
Ultrakool Posted January 26, 2021 Share Posted January 26, 2021 Please don't create a new account, we will look into this Link to comment Share on other sites More sharing options...
Mighty_Rathalos Posted January 26, 2021 Share Posted January 26, 2021 45 minutes ago, Ultrakool said: Please don't create a new account, we will look into this seems like this ban appeal reeeeeally isnt used alot. maybe add that to the ban message? "if you believe your bani s unjustified open a thread in the ban appeal section?" although of course we dont see how many threads are in there but it feels like there are a lot of people who are getting bans and some of them may not even try to go to the forums if they dont know there is a chance for it to be looked at Link to comment Share on other sites More sharing options...
Extenessis Posted January 29, 2021 Share Posted January 29, 2021 hi there i got a problem i opened my account today again, ( iwas a few month not playing) and the system where i want to login ask me are you using just one account pls confirm so i confirmed it and logged in..... so what i see?? nothing evrything is gone all my cards all my bfs and my gold EVERTHING also the maps i alrdy played through its just like im a newbie??? pls help me Link to comment Share on other sites More sharing options...
Ladadoos Posted January 29, 2021 Share Posted January 29, 2021 28 minutes ago, Extenessis said: hi there i got a problem i opened my account today again, ( iwas a few month not playing) and the system where i want to login ask me are you using just one account pls confirm so i confirmed it and logged in..... so what i see?? nothing evrything is gone all my cards all my bfs and my gold EVERTHING also the maps i alrdy played through its just like im a newbie??? pls help me Everyone's progression was reset when we released 18th of December 2020. This is something we said we would do for a very long time. This was the last reset though, everything you do now will be kept. Link to comment Share on other sites More sharing options...
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