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Lost connection to the match, not the game


Basillic

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Happened twice today where the match freezes as if I lost connection but everything else works just fine, the chat works, the menu works (i can also exit the game through the menu).

I've been playing skylords for a long time and it's the first time I ran in this issue, I have stable internet and always checked immediatly as it happened if my internet was down and it wasnt.

 

I've recently updated visualstudio and other software but this has no affect on my current issue as i did this a week ago and i've played for several hours every day since without that issue.

_log_proxy_latest.log log_gd.txt _log_proxy_0.log crashdata.mdmp _log_proxy_1.log

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It happened again, this time I couldn't chat or use the ingame menu. I checked my internet which still worked fine, I've also preemptively put the whole skylords folder in my exclusion zone for my antivirus (so it doesnt accidently decide to block or put the folder or files in it in quarantine).

 

In task manager it said the application wasn't reaction anymore, yet I could tab back in and out of the game without any issue.

_log_proxy_latest.log log_gd.txt

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Can you maybe start a ping in command line to the host server.skylords.eu while you play?

You should use this command then: ping server.skylords.eu -t > C:\Temp\ping.log

Make sure the directory C:\Temp does exist. If it happens again, close that CMD window or hit CTRL + C to cancel the command. Post the file, located at C:\Temp\ping.log, alongside the other logs here.

Thank you for your help.

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