DemonX Posted December 20, 2020 Share Posted December 20, 2020 Hello, I played the game in September on my old laptop and wanted to wait until it got a account wipe to start playing againg. Downloaded the 2 required files yesterday and installed acordingly. After starting the game I get to the login and when entering the email/password the game freezes for around 30-45sec, after which I get the error message from the Topic name. Just as a side not the game is installed on a new laptop, bought this month. The game works fine on my old laptop and I can pass the login stage. Already checked the "Need Help? Check this thread first! (Client/Updater Troubleshooting)" thread but didnt manage to fix my problem. No Antivirus is installed and even did switch off Firewall but same results. Thank you Link to comment Share on other sites More sharing options...
Aviat0r Posted December 20, 2020 Share Posted December 20, 2020 Can you please attach the log file. You can find it in My Documents\BattleForge\Diag called _log_proxy_latest.log Link to comment Share on other sites More sharing options...
DemonX Posted December 20, 2020 Author Share Posted December 20, 2020 Thank you for your reply. _log_proxy_latest.log Link to comment Share on other sites More sharing options...
Aviat0r Posted December 20, 2020 Share Posted December 20, 2020 We discussed this with the team, but this error combined with the steps you already did looks weird. Can you maybe try to do a clean installation with the help of our installer? Link to comment Share on other sites More sharing options...
DemonX Posted December 20, 2020 Author Share Posted December 20, 2020 I did copy the game folder from the old laptop to the new and it did finally works! Might have ben some issue durring install then. At any case thank you and have a nice day. Link to comment Share on other sites More sharing options...
Aviat0r Posted December 20, 2020 Share Posted December 20, 2020 I think you had one or more corrupted game files. Glad that it works now. Have fun playing. Link to comment Share on other sites More sharing options...
FloteLotte88227 Posted December 20, 2020 Share Posted December 20, 2020 I have the same problem with the launcher _log_proxy_latest.log Link to comment Share on other sites More sharing options...
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