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Game freezes computer after power save mode


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  • 1 year later...

DESCRIPTION: Three times so far when I step away from the game (not in a match) the computer screen goes black and enters power save mode. However when I come back and try to access the game it is either flickering and/or stuck. All three times I have been unable to access my other screen (monitor 2) using alt tab or ctrl+alt+delete. And one of the three times I was unable to even use ctrl+alt+delete and had to manually restart my computer from my desktop itself.

REPRODUCIBILITY: Again it has happened three times and doesn't seem to be an issue outside of power save mode.

SCREENSHOT/VIDEO: N/A

LOG: log_proxy_0
    21:20:01.338 WARN 6372 proxy:78 
proxy from 2020-10-11T15:03:09.720087700Z is initializing 
    21:20:01.340 INFO 6372 proxy::networking::connect:181 
connect disconnect hooks initialized 
    21:20:01.340 INFO 6372 proxy::networking:69 
networking hooks initialized 
    21:20:01.340 WARN 6372 proxy:102 
Initialized successfully 
    21:20:01.596 WARN 6372 proxy::game_config:307 
application:maxshader 'false' is not a int 
    21:20:01.600 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Start Scan" 
    21:20:01.621 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Found Adapter: NVIDIA GeForce GTX 1080" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Support Hardware vertex processing" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Support SM 3.0" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Found Adapter: NVIDIA GeForce GTX 1080" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Support Hardware vertex processing" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="Support SM 3.0" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 9" message="End Scan" 
    21:20:01.622 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="Start DXGI scan." 
    21:20:01.625 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="Found Adapter: NVIDIA GeForce GTX 1080" 
    21:20:01.663 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="Supports Techlevel 11.0" 
    21:20:01.663 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="Found Adapter: NVIDIA GeForce GTX 1080" 
    21:20:01.682 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="Supports Techlevel 11.0" 
    21:20:01.682 INFO 6372 proxy::logging:72 
src="Direct3D 11" message="End DXGI scan." 
    21:20:01.684 INFO 6372 proxy::logging:72 
src="app" message="BattleForge Final Build: 400010 (Retail branch)" 
    21:20:01.684 INFO 6372 proxy::logging:72 
src="app" message="CPU GenuineIntel family 6, model 14 (Core) detected." 
    21:20:01.918 INFO 6372 proxy::logging:72 
src="app" message="CPU clock speed is ~4008 MHz." 
    21:20:01.918 INFO 6372 proxy::logging:72 
src="app" message="CPU has 8 cores." 
    21:20:01.918 INFO 6372 proxy::logging:72 
src="app" message="CPU rating is 27 points." 
    21:20:01.918 INFO 6372 proxy::logging:72 
src="app" message="GFX rating is 0 points." 
    21:20:01.918 INFO 6372 proxy::logging:72 
src="CreateDisplay" message="Creating Display DirectX 11" 
    21:20:01.931 INFO 6372 proxy::logging:72 
src="Create Device" message="Use Direct3D 11" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Vendor ID = 0x10de" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Device ID = 0x1b80" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Subsystem ID = 0x61833842" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Revision = 0xa1" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Device description = NVIDIA GeForce GTX 1080" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Video Memory = -1073741824" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="System Memory = 0" 
    21:20:01.940 INFO 6372 proxy::logging:72 
src="GPU" message="Shared Memory = 1073676288" 
    21:20:01.947 WARN 6372 proxy::logging:73 
src="Direct3D 11" message="Create shader resource view : S_OK" 
    21:20:02.241 INFO 6372 proxy::logging:72 
src="PssSoundPipeline" message="Loading soundpipeline:\n\n Version: 1\nNumber of Files:9604" 
    21:20:02.330 INFO 6372 proxy::logging:72 
src="PssSoundPipeline" message="Loading soundpipeline bf1/sound/SoundPipeline_en.bin finished, 38471.48 seconds of music material in pipe." 
    21:20:02.406 INFO 6372 proxy::logging:72 
src="CPssPhysicalRenderer" message="Got 7.1 Surround mapped to 5.1 speakers!" 
    21:20:02.553 INFO 6372 proxy::logging:72 
src="VisManager" message="Loaded 4 different playercolors." 
    21:20:02.554 INFO 6372 proxy::logging:72 
src="VisManager" message="Loaded 5 Flame Locator mappings" 
    21:20:02.554 INFO 6372 proxy::logging:72 
src="VisManager" message="Loaded 3 Generator and 3 Monument descriptions" 
    21:20:03.417 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [timed_task_manager.lub:15] Created new anonymous task" 
    21:20:03.446 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [event_listener.lub:20] Register EventListener with id 55" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section_browser.lub:169] SectionBrowser:SwitchSection to Login" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section_browser.lub:204] SectionBrowser.SwitchSection: Opening section \'Login\'" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_screen_flow.lub:53] ScreenFlow:Next(bf1/ui/dialogs/pregame/login/pg_login_view.xml)" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_screen_flow.lub:11] DoTransition: bf1/ui/dialogs/pregame/login/pg_login_view.xml" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_screen_flow.lub:35] OnNextView! #0" 
    21:20:03.657 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:78] Creating view bf1/ui/dialogs/pregame/login/pg_login_view.xml" 
    21:20:03.677 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [timed_task_manager.lub:12] Created new task ReEnableLogin" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:32] PregameSection.Open" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:39] PregameSection.Open: Setting position on screen" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:43] PregameSection.Open: Initialize controller" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:52] Show ActiveView" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:32] PregameSection.Open" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:39] PregameSection.Open: Setting position on screen" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:43] PregameSection.Open: Initialize controller" 
    21:20:03.678 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:01] [pg_section.lub:52] Show ActiveView" 
    21:20:14.311 DEBUG 6372 proxy::game_config:350 
application:screenwidth != 1920 
    21:20:14.311 DEBUG 6372 proxy::game_config:350 
application:screenheight != 1080 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:403] SectionBrowser:Exit..." 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:410] SectionBrowser.Close" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: UIEditor" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: News" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: BoosterContent" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: OpenedBooster" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Login" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: CommandBuilder" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Options" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: CardUpgrade" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: StoryBook" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: DeckCreation" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: PlayersControlView" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: DirectTrade" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: GameWizard" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Marketplace" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: DeckControl" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: ShowDeck" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Mail" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Replays" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: LatestBooster" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_section_browser.lub:412] Destroying Section: Forge" 
    21:20:17.343 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_notification_listener.lub:164] Removing Notification listener..." 
    21:20:17.355 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_notification_listener.lub:166] Notification listener removed!" 
    21:20:17.355 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_packet_listener.lub:139] Removing Packet listener..." 
    21:20:17.355 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_packet_listener.lub:141] Packet listener removed!" 
    21:20:17.370 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [timed_task.lub:12] Anonymous timed task was destroyed." 
    21:20:17.370 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [pg_login_controller.lub:66] remove cooldowntimer" 
    21:20:17.371 INFO 6372 proxy::logging:72 
src="UI (Lua)" message="[00:00:15] [timed_task.lub:10] Timed task \"ReEnableLogin\" was destroyed." 
    21:20:18.202 WARN 6372 proxy:107 
EXITING... 
 

ADDITIONAL INFORMATION: N/A

_log_proxy_5.log

Edited by Kyoji
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