franjax Posted June 28, 2019 Share Posted June 28, 2019 I wonder . I installed the gamer normally as you teach in the tutorial so I just can not open the gamer it just does not open. I have the client and the new patch it simply does not open. It only stays in the task manager saying that it is not going to open anymore. I live in Brazil, is this a problem? Already released to other countries? Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 what does not open? the game when you click play in the updater, or the updater itself? Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 (edited) 4 minutes ago, Kubik said: what does not open? the game when you click play in the updater, or the updater itself? the updater itself does not open the SkylordsRebornUpdater does not give the signal of life and I did several tutorials of vcs to disable antivirus like tbm mecher in the files and in the folders. and it does not open so it is shown in the task manager more then it disappears and does not open Edited June 28, 2019 by franjax Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 then I have no idea, @Aviat0r said next version of updater will have logs, but this one does not so if you are sure it is not blocked by your antivirus. what OS do you have? Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 (edited) 4 minutes ago, Kubik said: then I have no idea, @Aviat0r said next version of updater will have logs, but this one does not so if you are sure it is not blocked by your antivirus. what OS do you have? original windows 64bits version . I even uninstalled the antivirus. Edited June 28, 2019 by franjax Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 do you have .net 4.5 installed? https://www.microsoft.com/en-us/download/details.aspx?id=30653 Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 (edited) 5 minutes ago, Kubik said: do you have .net 4.5 installed? https://www.microsoft.com/en-us/download/details.aspx?id=30653 yes I'm installing 4.5 to see if there's any difference Edited June 28, 2019 by franjax Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 then only think is you can find windows log, but I will not help you with that I just attach debugger when I want to know why app do not work Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 (edited) 6 minutes ago, Kubik said: then only think is you can find windows log, but I will not help you with that I just attach debugger when I want to know why app do not work I understand there is some tutorial to be able to check this log and try to correct the error? hey friend now was it was actually net 4.5 I had only version 4.0 Edited June 28, 2019 by franjax Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 I believe there is somewhere a tutorial, but I never use it, for me there are faster ways, so I do not know. Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 Quote Link to comment Share on other sites More sharing options...
Kubik Posted June 28, 2019 Share Posted June 28, 2019 so it is working now? what was the problem? Quote Link to comment Share on other sites More sharing options...
franjax Posted June 28, 2019 Author Share Posted June 28, 2019 2 minutes ago, Kubik said: so it is working now? what was the problem? was the net framework that was version 4.0 changed to version 4.5 and was. Quote Link to comment Share on other sites More sharing options...
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