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The game is frozen


guybenmeir

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Is this a new issue for you, or has it always had this issue

Just to clarify please answer the following:

  • When did this problem first start
  • Can you use chat
  • Can you use menu's
  • Where are you having this issue (At Forge, In maps)
  • When you have this issue, does ESC work for you and bring up the menu
    • If so, can you click on those menu items
  • Have you tried alt-tabbing in and out of the game
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I am facing the same issue after the Updater got patch level 0.5. It only happened like three times until now.

PvE match team members did face the same freeze at the same time.

  • Chat will still work
  • Menus:
    • Friendlist works
    • Options works
    • Leave Match doesn't work
    • Close Game works
  • Freeze was during a PvE match, not in the Forge
  • Alt-Tab didn't solve the freeze
  • Clouds are still moving, Monuments are still having the shining effect, sounds are still playing in an endless sequence (war sounds)

Cheers

Astiliano likes this
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Facing the same problem... today i did 6 matches and four of them frezzed.

  • Chat will still work
  • Menus:
    • Friendlist works
    • Options works
    • Leave Match doesn't work
    • Log Out works
    • Close Game works
  • Freeze was during a PvE match, not in the Forge
  • Alt-Tab didn't solve the freeze
  • Clouds are still moving, Monuments are still having the shining effect, sounds are still playing in an endless sequence (war sounds)

Specs:

CPU: Intel i7-4770k

RAM: 16 GB DDR3-1600

GPU: Nvidia 1080 TI

OS: WIN 10 1809

 

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