Octanix 0 Posted November 2, 2018 Share Posted November 2, 2018 Hello I have gone through all of the steps for troubleshooting for the common fixes. I'm still having an issue with frequent crashing with no error message at all. Sometimes up to 6 crashes in a row without being able to play a match. There is nothing specific in game that is causing it the screen just freezes for a few seconds and closes and takes me back to desktop. Any help would be greatly appreciated Link to post Share on other sites
dozen007 1 Posted November 3, 2018 Share Posted November 3, 2018 yes me also its crash for an impossible nothing to make of the party to the following without its crash and that even say that the connection is lost wtf when a fixing of the problem? Link to post Share on other sites
Kiwi 513 Posted November 3, 2018 Share Posted November 3, 2018 Could you check your _launcher.log and tell me if it says anything at all. @Octanix @dozen007 Link to post Share on other sites
dozen007 1 Posted November 3, 2018 Share Posted November 3, 2018 hello es that's it? [08:57:12] World: Passed a packet to the game [08:57:12] Matchmaking: Packet forwarded to the server [08:57:13] Matchmaking: Passed a packet to the game [08:57:15] PreGame: KeepAlive Request [08:57:16] Matchmaking: Packet forwarded to the server [08:57:17] Matchmaking: Passed a packet to the game [08:57:17] Matchmaking: Passed a packet to the game [08:57:17] Matchmaking: Packet forwarded to the server [08:57:17] Matchmaking: Passed a packet to the game [08:57:19] Chat: Passed a packet to the game [08:57:20] Chat: KeepAlive Request [08:57:20] Shop: KeepAlive Request [08:57:23] Chat: Passed a packet to the game [08:57:26] Borderline: KeepAlive Request [08:57:26] Game: KeepAlive Request [08:57:29] Chat: Passed a packet to the game [08:57:29] Chat: Passed a packet to the game [08:57:30] Chat: Passed a packet to the game [08:57:30] Chat: Passed a packet to the game [08:57:34] Chat: Passed a packet to the game [08:57:38] Chat: Passed a packet to the game [08:57:39] World: KeepAlive Request [08:57:42] Chat: Passed a packet to the game [08:57:42] Chat: Passed a packet to the game [08:57:43] PreGame: KeepAlive Request [08:57:45] Matchmaking: KeepAlive Request [08:57:46] Chat: Passed a packet to the game [08:57:47] Borderline: Packet forwarded to the server [08:57:47] Borderline: Passed a packet to the game [08:57:48] Chat: KeepAlive Request [08:57:49] Shop: KeepAlive Request [08:57:50] Chat: Passed a packet to the game [08:57:54] Chat: Passed a packet to the game [08:57:54] Game: KeepAlive Request [08:57:59] Chat: Passed a packet to the game [08:57:59] Chat: Passed a packet to the game [08:58:00] Chat: Packet forwarded to the server [08:58:01] Chat: Passed a packet to the game [08:58:07] World: KeepAlive Request [08:58:09] Chat: Passed a packet to the game [08:58:11] World: Passed a packet to the game [08:58:12] PreGame: KeepAlive Request [08:58:13] Matchmaking: KeepAlive Request [08:58:13] World: Packet forwarded to the server [08:58:14] World: Passed a packet to the game [08:58:14] World: Packet forwarded to the server [08:58:14] World: Passed a packet to the game [08:58:14] World: Passed a packet to the game [08:58:15] Borderline: KeepAlive Request [08:58:17] Shop: KeepAlive Request [08:58:17] Chat: Passed a packet to the game [08:58:19] Chat: Passed a packet to the game [08:58:22] Game: KeepAlive Request [08:58:25] Chat: Passed a packet to the game [08:58:28] Chat: KeepAlive Request [08:58:30] Chat: Passed a packet to the game [08:58:34] World: Packet forwarded to the server [08:58:34] World: Passed a packet to the game [08:58:34] World: Packet forwarded to the server [08:58:35] World: Passed a packet to the game [08:58:35] World: Passed a packet to the game [08:58:37] Matchmaking: Packet forwarded to the server [08:58:38] Matchmaking: Passed a packet to the game [08:58:38] Matchmaking: Passed a packet to the game [08:58:38] Matchmaking: Packet forwarded to the server [08:58:38] Matchmaking: Passed a packet to the game [08:58:40] PreGame: KeepAlive Request [08:58:41] World: Passed a packet to the game [08:58:42] Matchmaking: Packet forwarded to the server [08:58:42] Matchmaking: Passed a packet to the game [08:58:42] Matchmaking: Passed a packet to the game [08:58:42] Matchmaking: Packet forwarded to the server [08:58:43] Matchmaking: Passed a packet to the game [08:58:43] Matchmaking: Packet forwarded to the server [08:58:43] Borderline: KeepAlive Request [08:58:43] Matchmaking: Passed a packet to the game [08:58:43] Matchmaking: Passed a packet to the game [08:58:43] Matchmaking: Packet forwarded to the server [08:58:44] Matchmaking: Passed a packet to the game [08:58:45] Matchmaking: Packet forwarded to the server [08:58:45] Shop: KeepAlive Request [08:58:51] Chat: Passed a packet to the game [08:58:5 Link to post Share on other sites
dozen007 1 Posted November 3, 2018 Share Posted November 3, 2018 I just had this error Link to post Share on other sites
Kiwi 513 Posted November 3, 2018 Share Posted November 3, 2018 @dozen007 How old are these log files? They seem like a few weeks or even a month, have you tried to enter the game recently ? Link to post Share on other sites
dozen007 1 Posted November 3, 2018 Share Posted November 3, 2018 (edited) In the daytime, I may have played after a while the game freezes and be posted to me lost connection or shows me the story of errator so disappointed or when I want to play a group tell me lost connection Edited November 3, 2018 by dozen007 Link to post Share on other sites
Octanix 0 Posted November 3, 2018 Author Share Posted November 3, 2018 (edited) [13:57:53] main(): Initializing Launcher [13:57:53] main(): Game started [13:57:53] main(): Game ready [13:57:53] Proxy::Run(): Listening for local connection [13:57:59] SecureServerSocket::AcceptConnection(): Connection from 16777343:4294967294 [13:57:59] Proxy::Run(): Received local connection [13:58:00] Proxy::HandlePacket(): Connecting to server: Borderline [13:58:00] Borderline: Started listening [13:58:00] Borderline: KeepAlive Request [13:58:00] Borderline: Packet forwarded to the server [13:58:00] Borderline: Server assign sessin ID 712922268 [13:58:01] Borderline: Passed a packet to the game [13:58:01] Borderline: Packet forwarded to the server [13:58:01] Borderline: Passed a packet to the game [13:58:01] Proxy::HandlePacket(): Connecting to server: PreGame [13:58:01] PreGame: Started listening [13:58:01] PreGame: KeepAlive Request [13:58:01] PreGame: Packet forwarded to the server [13:58:02] PreGame: Passed a packet to the game [13:58:02] PreGame: Packet forwarded to the server [13:58:02] PreGame: Passed a packet to the game [13:58:02] PreGame: Packet forwarded to the server [13:58:03] PreGame: Passed a packet to the game [13:58:03] PreGame: Packet forwarded to the server [13:58:03] PreGame: Passed a packet to the game [13:58:03] PreGame: Packet forwarded to the server [13:58:03] PreGame: Passed a packet to the game [13:58:04] Proxy::HandlePacket(): Connecting to server: Matchmaking [13:58:04] Matchmaking: Started listening [13:58:04] Matchmaking: KeepAlive Request [13:58:04] Matchmaking: Packet forwarded to the server [13:58:05] Matchmaking: Passed a packet to the game [13:58:05] Proxy::HandlePacket(): Connecting to server: World [13:58:05] World: Started listening [13:58:05] World: KeepAlive Request [13:58:05] World: Packet forwarded to the server [13:58:05] World: Passed a packet to the game [13:58:05] World: Packet forwarded to the server [13:58:06] World: Passed a packet to the game [13:58:06] Proxy::HandlePacket(): Connecting to server: Chat [13:58:06] Chat: Started listening [13:58:06] Chat: KeepAlive Request [13:58:06] Chat: Packet forwarded to the server [13:58:07] Chat: Passed a packet to the game [13:58:07] Chat: Packet forwarded to the server [13:58:07] Chat: Passed a packet to the game [13:58:07] Chat: Packet forwarded to the server [13:58:07] Chat: Passed a packet to the game [13:58:07] Chat: Packet forwarded to the server [13:58:08] Chat: Passed a packet to the game [13:58:08] Chat: Passed a packet to the game [13:58:08] Chat: Packet forwarded to the server [13:58:08] Chat: Passed a packet to the game [13:58:08] Chat: Passed a packet to the game [13:58:08] World: Packet forwarded to the server [13:58:08] Chat: Passed a packet to the game [13:58:08] Chat: Passed a packet to the game [13:58:09] World: Passed a packet to the game [13:58:09] Chat: Passed a packet to the game [13:58:11] Chat: Passed a packet to the game [13:58:13] Chat: Passed a packet to the game [13:58:13] Chat: Passed a packet to the game [13:58:14] Chat: Passed a packet to the game [13:58:14] Chat: Passed a packet to the game [13:58:15] Chat: Passed a packet to the game [13:58:15] Chat: Passed a packet to the game [13:58:15] Chat: Passed a packet to the game [13:58:16] Chat: Passed a packet to the game [13:58:17] Chat: Passed a packet to the game [13:58:19] Chat: Passed a packet to the game [13:58:19] Chat: Passed a packet to the game [13:58:20] Chat: Passed a packet to the game [13:58:22] PreGame: Packet forwarded to the server [13:58:23] PreGame: Passed a packet to the game [13:58:23] PreGame: Packet forwarded to the server [13:58:23] PreGame: Passed a packet to the game [13:58:24] Proxy::HandlePacket(): Connecting to server: Shop [13:58:24] Shop: Started listening [13:58:24] Shop: KeepAlive Request [13:58:24] World: Custom command forwarded to the server [13:58:24] World: Packet forwarded to the server [13:58:24] World: Passed a packet to the game [13:58:25] Shop: Passed a packet to the game [13:58:25] Shop: Passed a packet to the game [13:58:26] Chat: Passed a packet to the game [13:58:28] Chat: Passed a packet to the game [13:58:29] Borderline: KeepAlive Request [13:58:29] Chat: Passed a packet to the game [13:58:31] Chat: Passed a packet to the game [13:58:32] Matchmaking: KeepAlive Request [13:58:33] Chat: Passed a packet to the game [13:58:33] Chat: Passed a packet to the game [13:58:33] Chat: Passed a packet to the game [13:58:36] Chat: KeepAlive Request [13:58:37] Chat: Passed a packet to the game [13:58:37] Chat: Passed a packet to the game [13:58:38] Chat: Passed a packet to the game [13:58:39] Chat: Passed a packet to the game [13:58:40] Chat: Passed a packet to the game [13:58:40] Chat: Passed a packet to the game [13:58:40] Chat: Passed a packet to the game [13:58:40] Chat: Passed a packet to the game [13:58:41] Chat: Passed a packet to the game [13:58:43] Chat: Passed a packet to the game [13:58:44] Chat: Passed a packet to the game [13:58:46] Chat: Passed a packet to the game [13:58:46] Chat: Passed a packet to the game [13:58:48] Chat: Passed a packet to the game [13:58:49] Chat: Passed a packet to the game [13:58:51] PreGame: KeepAlive Request [13:58:52] Shop: KeepAlive Request [13:58:52] World: KeepAlive Request [13:58:53] Chat: Passed a packet to the game [13:58:54] Borderline: Packet forwarded to the server [13:58:54] Borderline: Passed a packet to the game [13:58:55] Chat: Passed a packet to the game [13:58:55] Chat: Passed a packet to the game [13:58:56] Chat: Passed a packet to the game [13:58:57] Chat: Passed a packet to the game [13:58:58] Chat: Passed a packet to the game [13:58:58] Chat: Passed a packet to the game [13:58:58] Chat: Passed a packet to the game [13:59:00] Chat: Passed a packet to the game [13:59:01] Matchmaking: KeepAlive Request [13:59:02] Chat: Passed a packet to the game [13:59:02] Chat: Passed a packet to the game [13:59:02] Chat: Passed a packet to the game [13:59:03] Chat: Passed a packet to the game [13:59:03] Chat: Passed a packet to the game [13:59:03] Chat: Passed a packet to the game [13:59:04] Chat: Passed a packet to the game [13:59:04] Chat: KeepAlive Request [13:59:06] Chat: Passed a packet to the game [13:59:06] Chat: Passed a packet to the game [13:59:06] Chat: Passed a packet to the game [13:59:07] Chat: Passed a packet to the game [13:59:08] Chat: Passed a packet to the game [13:59:09] Chat: Passed a packet to the game [13:59:10] Chat: Passed a packet to the game [13:59:10] Chat: Passed a packet to the game [13:59:10] Chat: Passed a packet to the game [13:59:10] Chat: Passed a packet to the game [13:59:11] Chat: Passed a packet to the game [13:59:13] Chat: Passed a packet to the game [13:59:14] Chat: Passed a packet to the game [13:59:15] Chat: Passed a packet to the game [13:59:17] Chat: Passed a packet to the game [13:59:18] Chat: Passed a packet to the game [13:59:19] Chat: Passed a packet to the game [13:59:19] PreGame: KeepAlive Request [13:59:20] Chat: Passed a packet to the game [13:59:20] Shop: KeepAlive Request [13:59:20] World: KeepAlive Request [13:59:22] Borderline: KeepAlive Request [13:59:23] Chat: Passed a packet to the game [13:59:24] Borderline: Packet forwarded to the server [13:59:24] Borderline: Passed a packet to the game [13:59:24] Chat: Passed a packet to the game [13:59:25] Chat: Passed a packet to the game [13:59:29] Matchmaking: KeepAlive Request [13:59:29] Chat: Passed a packet to the game [13:59:31] Chat: Passed a packet to the game [13:59:32] Chat: KeepAlive Request [13:59:32] Chat: Passed a packet to the game [1 @Kiwi this is what my launcher.log said after logging into the game and clicking map,store, etc. until it closed the app completely and took me back to desktop. Any help would be appreciated I don't know why the line is there sorry.... Edited November 3, 2018 by Octanix Link to post Share on other sites
dozen007 1 Posted November 4, 2018 Share Posted November 4, 2018 (edited) hello sorry after looking for the right files log.txt Edited November 4, 2018 by dozen007 Link to post Share on other sites
Octanix 0 Posted November 4, 2018 Author Share Posted November 4, 2018 (edited) Maybe this would help logs.txt _launcher.log @Kiwi Edited November 4, 2018 by Octanix Link to post Share on other sites
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