1 - *Solution* Launcher Play Button Does Nothing

[Danford]

I discovered the source of this problem was a corrupted game. The simple solution was to remove the corrupted game and replace it.

I was able to verify that the EXE files from the corrupted version and the working version had different hash signatures of the EXE file. I'd recommend to the developers to use a hash verification of the EXE file from the launcher.

NAME: Play button doesn't start game
SEVERITY: 1
LOCATION: Launcher, play button
REPRODUCIBILITY: ALWAYS
DESCRIPTION: Game fails to launch when clicking the play button from the launcher and produces no helpful error messages.
SCREENSHOT: 
ADDITIONAL INFORMATION: This is the result of a corrupted game.

I hope this helps you guys clear up a lot of these mysterious post about the game failing to launch with no error messages.

Edited September 19, 2018 by Danford

[Sithonic]

This is connected to:

and 

 

[varrockgrund]

On 9/19/2018 at 4:44 PM, Danford said:

I discovered the source of this problem was a corrupted game. The simple solution was to remove the corrupted game and replace it.

I was able to verify that the EXE files from the corrupted version and the working version had different hash signatures of the EXE file. I'd recommend to the developers to use a hash verification of the EXE file from the launcher.

NAME: Play button doesn't start game
SEVERITY: 1
LOCATION: Launcher, play button
REPRODUCIBILITY: ALWAYS
DESCRIPTION: Game fails to launch when clicking the play button from the launcher and produces no helpful error messages.
SCREENSHOT: 
ADDITIONAL INFORMATION: This is the result of a corrupted game.

I hope this helps you guys clear up a lot of these mysterious post about the game failing to launch with no error messages.

Can we fix this ourselves? And if yes, how?

[Scourge]

Any updates OP? 

EDIT: Thread moved to Resolved until OP gets back in touch with us over the situation.