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Have you got razer synapse installed? If so, uninstall it and its sound driver then restart windows and let that install a default driver. That could solve the issue.
And/or press CTRL+SHIFT+ESC while on the desktop to open the task manager. Go to the fourth tab (Startup) and disable the Kraken software, if any. Then restart your PC.
Let me know how you're getting on.
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MephistoRoss
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