Scourge

Hello, 
In order to get the Promo Snapjaws you must write in the Promo Code which is PROM-OMOU-NTAI-NEER in the market place (( the same screen that pops up when you go to buy a booster pack )) You may have missed this announcement as it was on the Discord. 
Thanks and Merry Christmas!

Hello, 
At the moment we are currently in the process of switching over to the full release which means all previous progress on everybody's accounts have reset and on the 18th of December it will be reset for one final time and after that you can play without worrying about it happening again. You can see this information here; 
 
Hope this helps. 

Greetings Skylords, Skyladies, and Skyfolks,
with each day we're moving closer and closer to the long awaited release!
In lights of that, we decided to revise our zero-tolerance policy for multi-accounting and cheating. If you broke the rules against 'Cheating' or 'Multi-Accounting' during the open stress test, you might have had the pleasure to experience our zero-tolerance policy! Every Skylord who broke the aforementioned rules was given a permanent lifetime ban. Meaning they were not allowed to play the game at all anymore.
Moving forward, we have decided to be a little less strict in that regard. From now on we'll not be handing out permanent lifetime bans anymore on first offense. Instead, players who break these rules will receive a progression reset and temporary ban on their first offense, and then a lifetime ban on any futher offenses. A progression reset means that all your Experience, BFP, Gold, Cards, Upgrades, etc. will be reset.
Additionally, we have decided to give a all of the players who tested their luck and managed to get themselves permanently banned during the open stress test a final chance. You will no longer be living in the shadows of the forge - you will be allowed to play again, but beware! This is your last and final chance, so please make sure to follow our rules, otherwise you might find yourself in Batariel's grasp again!
You will be able to ask for a second chance on our discord by contacting the SR Staff Mail! Please make sure to include your forum name and the reason why you were banned. If you think you were rude towards anyone in the moderation team in the past: also feel free to include an apology.

Best regards, Zyna.

@VsamSam Have you tried doing what @Astilliano asked of you? 

Great video  very informative. 

Thread moved. 

You have to contact either InsaneHawk or MrXLink. 

What's the latest on this? did you try and do what Fiki asked? 

Moved to Resolved. 

Yeah it's being worked on my friend. Moved. 

Moved to Resolved as OP has not responded in 20+ days. 

@Scourge#techincal support?  
/moved

The Developers are doing there very best and most of us are actually grateful for that and the results that have been shown so far and the community would appreciate negativity like this to be void. Thread moved. 

There really isn't a deadline. The developers are doing the best they can and problems can arise as easily as they are fixed, i'm sure we will all be informed when there is an update on the progress. 

Here is all the information you need my friend.