When we start the game with my friends it loads in, than gives everyone the starting sound and freeze at the "Waiting for other players..." label, everyone loaded in so it's not the problem. We waited, tried it several times (for 4 days now) and still not loading in, every time.
They actually needs like 1-2 weeks. The 3-4 weeks is like: we can do it faster, but something can happen like last week. They learned the lesson don't you think?