Greetings Skylords, Skyladies and Skythings.
There has been a lot of commotion going on lately regarding moderation and people calling us out for favouritism and improper judgement. @Kiwi, myself and the rest of the team have had enough of this and we are changing our approach and leniency towards the community drastically, and eliminate this pseudo-favouritism factor. Not that we ever had favourites to begin with, nor in our eyes treated regulars in any way advantageous over others, but we have received several complaints regarding this issue, as well as there have been quite some clashes in chatbox recently. Aside from that, we have decided to act much more strictly about members in the foreseeable future as well.
Considering people have deemed our judgement to be unfair, this will result in us warning the community even for minor infringements, and possibly introducing more temp bans. We feel this is sadly necessary in the current community's state and we're better off having an ordered community in which people see us treat everyone the same way, although in my opinion harshly, and in which members treat staff with respect. As long as the safety and trustworthiness of moderation on the website and discord server is at risk, we will have to make it well-known that we do exert judgement on everyone equally. So from now on, we will be warning people more frequently. This can be for minor insults, misbehaviour, memberating or what we consider as staff disrespect. We're done with the leniency we have once shown here. I'm sad it has to happen this way and of course we will do everything in our power to keep the chatbox a nice, welcoming place.
Perhaps this means people will start thinking that we are being sensitive, especially when it comes down to staff disrespect and failure to abide by warnings, but we consider that to be the lesser evil compared to giving members the illusion that we don't consider every member as equal. Equality, understanding, respect and involvement in the community are the cornerstones of community management and moderation, as they also should be within the staff area. So from now on, we are going to monitor this more closely than before. I hope we can treat everyone with understanding and respect here, members and staff alike. We are confident that this approach won't damage the community as much as our currently projected moderation image, valid or not, drags our reliability down. We are all human, and we strive for excellence within community management, moderation and involvement with the community, and aim to execute measures to achieve these goals with respect, passion, and dedication as we did before. We are saddened to have our strictness come to this point. As much as the (chatbox) community has made sure that this became the way it is, we do encourage to take the liberty to speak freely and have a good time here on the forums, as long as said behaviour is in accordance to the forum rules.
Remember, you can find the forum rules over here:
It saddens us to head in this direction, but we feel it will be for the best. We sincerely hope you can all respect this decision, keep the hype up, and have a nice time enjoying the chatbox and its features within a reasonable and orderly manner.
Sincerely, and on behalf of @Kiwi and the Skylords Reborn Staff,
MrXLink, Community Manager